Aif Customer Service and Sales Officer

2 weeks ago

Fortitude Valley, Australia Australian Institute of Fitness Full time

_Work for the #1 Fitness Educator_

**We are now looking for a Customer Service and Sales Officer to join the AIF Team.**

Check out the below for everything you need to know about this role.

**__________________**

**We reward our Team**
We owe everything to working with some of the brightest talent in the industry. Some of the **perks** you can expect when joining AIF include...
- Paid Birthday Leave (even if your birthday falls on a weekend or public holiday)
- Use of our **fully-equipped gyms and massage rooms** per your local campus policy _(for you and your clients if you are a PT or RMT/MT)_
- Complete our nationally recognised qualifications in Fitness & Massage / CEC courses for **free** _(with discounts for your family and friends)_
- **Free massages** through our Student Clinic
- Everything you need to be your best including a **laptop**:

- Great team environment with **staff events throughout the year**:

- Flexibility to **work from home** when not required on campus, in accordance with your Manager
- Ongoing **professional development with support to maintain your outside passion and roles **to ensure your knowledge and technical expertise is always at the forefront of the industry
- Employment Assistance Program (EAP)
- Great opportunities and deals with our industry partners and more as part of our **AIF BeneFITs packages**

**About the Role**
- **Full Time permanent** position
- Working with our **passionate** Team at our **Fortitude Valley Campus**:

- Flexibility to **work from home** when not required on campus
- Build **strong relationships** with our potential students
- Manage **inbound enquiries** and service them via our world class sales process _(that you will receive full training in)_
- **Attend regular training and development sessions** to hone your skills
- Provide advice to potential students about career opportunities within the fitness and massage industry
- Work to **achieve KPIs** and meet set **timelines**:

- Conduct sales presentations (via phone, video conference or face-to-face) and campus tours with prospective students
- Record and report on your daily sales activity in the company CRM (HubSpot)
- **Achievable targets **and **rewarding commission structure**:

- **Base salary increase** after probation period

**About You**
- Strong communication and **people skills**:

- An outgoing and engaging personality - Can build strong relationships and **rapport**:

- Interest in the health and fitness industry
- Sales-driven **attitude** and motivated by **achieving goals**:

- Effective **time management** and organisational skills
- _________________
- PDF files preferred_
- _________________

**About AIF**
- At AIF we are proud to have the highest number of employed graduates in the industry. Thousands of students choose to complete their qualifications with AIF every year because of our world-class campuses, courses, industry partners, and Team. Check out **fitness.edu.au** for more information._
- RTO ID: 121508_

**Salary**: $50,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Performance bonus

**Experience**:

- Call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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