Service Manager

**Churches of Christ, Crows Nest Aged Care Service**

**Service Manager**

**Permanent, Full-time opportunity**

**Imagine a career with Churches of Christ**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Relocation assistance.
- Salary-packaging benefits that can increase your take-home pay.
- Five weeks of annual leave and the ability to purchase more.
- Grants (for eligible employees) to assist in formal study.
- Access to online learning platforms to further develop your skills.
- Employee discount program through our large network or retail partners (Bupa Health, Medibank, JB HI-FI etc).
- A work culture that values you.
- For more information on Salary Sacrifice and what that means to you, you can visit our provider _here_._

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

**About the location: - **Crows Nest, Age Care Service.**

Our 80 Bed Aged Care Service and 20 units of residential village, is located in peaceful Crows Nest on the Darling Downs. The township is community-focused, set among national parks, boutique eateries and unique local art galleries. You'll have everything you need including local shopping, medical services and amenities only minutes away.

**Highlighting the importance of this role**

Having passed accreditation within the last 12 months, the team at our Crows Nest, Aged Care Service is a high functioning team. You will be taking on the leadership of the service and drive cultural and clinical practices to ensure the provision of high-quality services are delivered to our residents.

You'll be well supported by a team of clinicians and personal care workers who will benefit from your strong leadership and motivational style. Support will also come from working closely with the Regional Manager and regional support team in relation to quality and compliance management, and the navigation of the changing aged care space.

If rewarding, meaningful work is important to you, then this is a great opportunity to really make a difference.

In your varied day you will:

- Lead and mentor a multi-disciplinary team across clinical and care, administration; and hotel services such as catering, laundry, housekeeping and maintenance.
- Manage recruitment and selection to ensure staffing levels meet the requirements of your team.
- Be approachable and accessible to residents, their representatives and your team.
- Manage and report of budgets and KPI's on a monthly basis.
- Report internal and external stakeholders.

**What you can bring to the team**

Either with a sound business knowledge in a similar role and/or APHRA Registered Nurse who will provide day to day operational and direction, motivation and continuous development to your team members within our aged care service at Fassifern.

You will have the ability to establish and build effective relationships ensuring that residents have a connection within the local community and have the confidence that they are included within their daily living and care needs.

Along with your insight you will also have excellent operation and financial acumen with the ability to ensure KPI's, accreditation standards and quality indicators are met in line with industry standards.

Being a collaborative leader, your will be comfortable being "hands on' and supporting with duties and staff education when required.

In order to be successful, your skills, knowledge and experience will include.
- Proven success with a minimum 4 years in a senior management position.
- Demonstrated working knowledge of quality assurance programs.
- A current AHPRA registration as a Nurse OR tertiary degree in Human Resources, Finance, or another related field.
- Experience leading and mentoring a clinical care workforce, in the aged care industry, is desirable.
- Knowledge of the accreditation system, as well as funding & regulatory requirements for aged care facilities.
- A current driver's licence and ability to obtain a national police certificate and national insolvency check.
- Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety._
- Under Churches of Christ policy and/or the applicable public health directions, team members are required to be vaccinated for Covid-19. As part of the recruitment processes we ask that you provide evidence that your vaccination meets the requirements of Churches of Christ policy or the applicable publi