Customer Service 9am- 5pm

1 week ago


Crows Nest, Australia Get Picked Up Pty Ltd Full time

Get Picked Up are looking for a talented customer service person who wants to learn on the job and make their mark felt day one We value ambition, drive and success. Be in control of your career and join our team as we break weekly records and aim for higher and higher numbers and strive for excellence in quality of service provided.

**About Get Picked Up**

We are a privately owned rideshare company that operates in Australia and several overseas locations. We focus on corporate customers and have many tier one companies that use our services on a daily basis. We are a small and nimble team that utilise technology to enhance our daily effectiveness.

**Key Responsibilities**
- 9am - 5pm Wednesday to Sunday
- Ensure all bookings are allocated to a driver
- Driver related queries ranging from bookings, compliance and onboarding
- Reporting and analysis of business performance
- Be an active team member
- Be 100% committed to development of a career within the company
- Have an enthusiastic approach to self-management; possess a strong attention to detail; excellent communication skills and be proactive in all situations

**Our Offer**:

- Great hourly rate $24 plus superannuation Weekdays + Penalty Rates weekends
- Support and training from a highly effective management team
- Career opportunity as you develop in the role
- Wednesday to Sunday with the option to work remotely 16+ hours / week
- Small team environment where everyone is appreciated and rewarded

**Salary**: $24.04 per hour

Schedule:

- 8 hour shift
- Every weekend
- Fixed shift
- Weekend availability

Ability to commute/relocate:

- Crows Nest, NSW 2065: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Crows Nest, NSW 2065



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