Ict Service Support Officer

2 days ago


Canberra, Australia GMT People Full time

Australian citizens
- Attractive rate
- Microsoft Level1&2 support / cloud technology
- Excellent organisation

**Job Requirements**:
Contract: 12 months plus 2 x 12 month options
Eligibility**:Australian Citizens**
Location: Canberra - hybrid/WFH

**The role**:
An ICT Service Support Officer is required to join a team that is the first point of call for ICT service requests and facilitates the restoration of services during incidents.

The team provides support for cloud base technologies including Office 365 and associated Microsoft suite, MS Teams and Zoom meetings and set up of technical equipment for staff workstations.

**Experience needed**:

- Highly developed communication skills with a strong client-focus
- Office 365, Microsoft Endpoint Configuration Manager (MECM)
- Azure and video conferencing support
- Active Director (AD) and Azure account administration
- Windows 10 and O365 / Remote access technologies
- Possess excellent customer service skills

If you require further information please contact Keith 0386139902 or Divya on 0262010100.



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