Team Lead, Solutions

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 96325
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Solutions is seeking to hire a skilled and passionate Team Lead, Solutions in Kemps Creek.

The Team Lead is responsible for overseeing freight movement to and from the warehouse, ensuring accurate invoicing, managing returns, and maintaining strong communication with customers, transport providers (internal and external), and suppliers. The role includes supervising the day-to-day activities of the Solutions team by allocating workloads, providing operational guidance, and maintaining high service and compliance standards. The Team Lead ensures the team operates efficiently, safely, and in alignment with KPIs, client SLAs, and internal procedures.

**Your typical day at DSV**:

- Lead and supervise the Solutions team, allocate daily tasks, and ensure KPIs, SOPs, and compliance standards are consistently met.
- Oversee team onboarding and ensure compliance with SOPs, training, and GxP requirements.
- Coordinate inbound/outbound shipments, pick-pack, labelling, and inventory control, ensuring accurate data entry and timely order processing.
- Act as the primary liaison for clients and transport providers, providing updates, resolving service issues, and driving continuous improvement.
- Maintain quality systems, training records, and SOPs; oversee CAPA processes and support audits and operational risk assessments.
- Analyse supplier performance, implement corrective actions, and contribute to business continuity planning and operational reporting.
- Lead audit preparation and support internal, external, and regulatory audits.
- Assess operational risks and develop continuity plans to minimize service disruptions.

**About you**:

- 2+ years' experience in a senior logistics, admin, or team leader role within a warehouse or 3PL environment.
- Strong knowledge of warehouse operations, customer account management, P&L, and compliance/OH&S requirements.
- Proven ability to lead teams, manage workloads, and drive continuous improvement initiatives.
- Excellent communicator with strong analytical, organisational, and problem-solving skills.

**Why DSV?**

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. **Start here. Go anywhere**

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities.