Aps5 Complaints Officer

7 days ago


Melbourne City Centre, Australia HAYS Full time

Exciting Government Opportunity

**Your new company**

Is a Government agency committed to assisting vulnerable communities.

**Your new role**

**BASED IN BROADMEADOWS**
- Managing complaints from the community, including recording, resolving and referring as needed.
- Ensuring deadlines are met.
- Coordinating correspondence.
- Supporting day-to-day operations.
- Producing high quality correspondence.

**What you'll need to succeed**
- Excellent written and verbal communication.
- Experience with complaints or case management.
- Positive attitude and willingness to learn.
- Experience working with vulnerable people.

**What you'll get in return**
- Competitive hourly rate.
- A career in the Public Sector.
- Hybrid work arrangements.
- Collaborative team environment.

**What you need to do now**

2828559



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