Complaints Assessment Officer

The position requires demonstrated experience in handling complaints in an integrity or oversight context, or experience in a complaints, compliance, alternate dispute resolution or investigations role. A tertiary qualification in a relevant discipline such as social sciences, psychology, criminal justice, law, alternate dispute resolution or investigations...

Utilise your management expertise to provide support and advice to the Police Racing Victims and Coordination branch - Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 6: $134,593 - $180,115 plus superannuation. **About Us**: An exciting new role exists at the Racing Integrity...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Inspectorate **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/VI0037 - The Victorian Inspectorate (VI) provides oversight of integrity, accountability and investigatory bodies and their officers, and plays a key role in Victoria’s public interest...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Inspectorate **Salary**: $91,418 - $103,725 Occupation: Regulatory Governance and Compliance Reference: VG/VI0038A - This opportunity is for you, if you would enjoy: - Strengthening Victoria’s integrity system; - Being part of the checks and balances that positively influence the...

An Ongoing, Full Time opportunity currently exists, for an enthusiastic, results driven person to join the Complaints and Statutory Referrals team. As an Assessment Officer you will be responsible for case managing matters received by the Complaints and Statutory Referrals team, with core functions including the assessment and evaluation of building and/or...

Job Overview The position reports directly to the General Manager, Integrity Operations and Policy. Working in a collaborative and multi-disciplinary environment the Manager, Complaints leads a small and expanding team to deliver the VI's complaints function and implement a Complaints Service Charter and Complaints Management Framework. The Complaints team...

The Australian Federal Government Department has several openings for experienced individuals. **Your new company** A Federal Government Department that helps empower and support Australians all across the country. **Your new role** - Supporting the coordination of complaints received by the NDIA including resolving at point of entry, assessing, recording...

Position overview The Assessment Administration Officer role is responsible for case managing matters received by Complaints and Statutory Referrals, with core functions including the assessment and evaluation of building and/or plumbing complaints; building surveyor termination requests, referrals and notifications from building surveyors and initiating the...

**Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service**: - **You will be responsible for processing and investigating all customer feedback cases in a timely manner, providing exceptional customer experience**: - **Initial 3 month contract | CBD location** You will be working for...

Leading Disabilty Agency **Your new company** Well-known for their positive mark in the Disability Sector, this larger Federal Government Agency is going through a period of growth aimed at developing procedures and pushing best practice. This opportunity is a visible appointment that will take your career to the next level! We are seeking a professional...