UX/UI Designer

Melbourne, Victoria | RACV Head Office
- New Opportunity | Permanent Full Time | Hybrid Working
- Competitive Salary | Discount on RACV Products

**Great things start here**

It’s an exciting time to join RACV’s Design and Digital Experience team as we invest in our digital future and experiences for customers and members. Join our cross-functional agile team spanning design and technology and help us drive continuous improvement across our digital experience.

You’ll be joining a team where design is in our DNA, and we have the right people, skills and investment to innovate and make an impact.

**About the Opportunity**

Reporting to the UX Design Lead, the UX Designer is responsible for clear understanding of business goals/requirements and any technical and user behaviour, and be proficient in a wide variety of skills, ranging from psychology to design and technology.

**This could be just the right role for you**

You’ll be responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.

You will also be expected to design the overall functionality of the product, and to ensure a great user experience, iterate upon it in accordance with user-testing.

**What you'll need to be successful**
- 3+ years of UX design experience.
- Experience designing complex solutions for complete digital environments.
- Expertise in standard UX software such as Figma, Sketch & InVision, and the like is a must.
- Basic HTML5, CSS3, and JavaScript skills are a plus.
- Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
- Ability to iterate designs and solutions efficiently and intelligently.
- Ability to communicate design processes, ideas, and solutions clearly and effectively to teams and clients.
- A clear understanding of the importance of user-centered design and design thinking.
- Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
- Ability to provide high fidelity designs & documentation with clear functionality to product owners, front end developers, back-end developers & external parties
- Enhancing the design system through your contribution to iterating or developing new components
- Have highly effective agile background and skills with a strong competency in digital channels
- Strong analytical abilities and quantitative skills.
- Strong planning and prioritisation skills with ability to manage competing demands.
- Experience preparing and presenting ideas and recommendations to colleagues, managers, and senior stakeholders to seek endorsement and support for initiatives.

**The RACV Difference**

You’ll make a difference. We’re invested in making your work meaningful and relevant. As employees, our benefits make us customers too, meaning your work has a direct impact on your own brand experience. Guided by our values and commitment, that care isn’t just in our work, but extends to doing good for those around us.

**Application Process**

Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment. _
- All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application