Corporate Partnerships Manager

The opportunity

Fantastic opportunities have arisen for motivated and energetic individuals to join Bupa International and Corporate Partnership (ICP) team on a Permanent Full Time basis as the Corporate Partnerships Manager - North or Corporate Partnerships Manager - Broker.

If you’re interested in the Corporate Partnerships Manager role - North position, you must be based in Sydney. If you’re interested in the Corporate Partnerships - Broker position, you can be based in Melbourne, Sydney or Brisbane. We offer hybrid working/flexible working arrangement.

Reporting to the Head of Corporate Partnerships, you will be primarily responsible for the management, development and growth of existing and new corporate accounts. You will be responsible to deliver annual revenue targets by establishing sustainable business to business partnerships with a portfolio of Gold and Silver clients or with brokers/direct subsidised clients. The role will include all aspects of account management, including working with relevant internal and external stakeholders to develop and implement annual customer growth plans to deliver performance targets.

How will I help?

Key accountabilities include:

- Deliver agreed performance targets including revenue/new to fund growth, client retention, gross margin and customer/client experience
- Develop and maintain relationships with client (/broker) stakeholders and internal stakeholders, aiming to deliver exceptional customer service
- Meet required client service level expectations and compliance with usage of CRM system
- Promote Bupa as the preferred partner for overall employee health and wellbeing and champion a holistic health approach that meets client and customer needs
- Develop business plan to identify opportunities and growth plan to deliver portfolio performance targets
- Develop and execute customer growth plans including annual activity plans and annual review for all clients
- Regularly review performance of client partnership, including opportunities, risks and obstacles
- Stay abreast of market business intelligence including industry trends and identify opportunities
- Regularly seek feedback from Clients (and Brokers) on Bupa service levels and ensure prompt and effective resolution of any customer or client issues

What’s in it for me?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences. We respect and consider everyone, knowing your difference will make the difference.

Perk highlights:

- Discount on our health insurance, travel, car, home, contents and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.
- A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.
- An additional well-being day each year to treat yourself.

What do I need?
- Tertiary qualifications, or equivalent market experience
- B2B sales and relationships management is a must, with experience exceeding sales targets selling private health insurance highly regarded
- Proven account management capability with business to business ) clients
- Adaptable to changing circumstances and able to deal with ambiguity by making positive changes
- Able to build effective relationships with senior stakeholders
- Ability to identify and lead commercial opportunities for the broader Bupa business
- Extensive knowledge of the key drivers for Corporate organisations with regard to health and benefits

About Bupa Asia Pacific

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Since 2002, we have reinvested approximately $6 billion in the region, with the Bupa Foundation investing more than $34 million to support 130+ health and care projects.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

Time Type:
Full time