CRM Administrator

3 days ago

Canberra, Australia Star Aviation Services Full time

**Introduction**:
Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care

**Description**:
The CRM Administrator is responsible for supporting the Head of Operations in all administrative duties required in the administration and operation of the Star Aviation business nationally.

**Key Responsibilities**:

- Manage Ground Service equipment (GSE), operational vehicle registrations, lease/rental agreements and licences nationally
- Oversee and manage all Airport Operating (and similar) licences to ensure compliance
- Manage and maintain all existing and future supplier and lease contracts
- Collation, creation and upkeep of client presentation packs to support all existing and future Operational contract management meetings
- Loading of relevant training documents into the relevant systems such as The Runway (once approved by the Training and Development Manager)
- Other ad hoc tasks as requested by your Manager

**Skills and Experiences**:
**Qualifications and Experience**:

- Previous Business administration experience - essential
- MS Office/Dynamics experience - essential

**Competencies and Skills**:

- Professional level English spoken and written
- Advanced Microsoft Office skills
- Experience in MS Dynamics
- Able to manage changing priorities and high volume workload

**Behavioural Attributes**:

- Thorough
- High attention to detail
- Flexible and adaptable
- Problem solver
- Positive outlook
- Team player
- Accountable
- High customer service ethic
- Innovative

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