Counter Sales

1 week ago

Newcastle, Australia Polyaire Air Conditioning Products Full time

Permanent full-time opportunity
- Great work life balance-no weekend work required
- Rewarding career, salary and benefits

**About Us**
Polyaire is an international manufacturer and wholesale distributor of air conditioning products, established in 1973, our head office is in Adelaide with 28 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.

At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.

**About the role**
As the first point of contact for our customers, you will play a key role in delivering excellent customer service.

You’ll process sales transactions, respond to customer enquiries, promote our products, and contribute to a smooth and efficient store operation. This position requires a proactive attitude, attention to detail, and the ability to work well in a team environment.

**What will your day look like?**
- Counter and internal sales, servicing our valued customers and trade clients
- Phone enquiries and orders
- Processing customer sales orders and credit returns
- Coordination of daily deliveries
- Liaising with the warehouse team to ensure orders supplied are correct and dispatched on time.

**What will you bring to the role?**
- Experience delivering client-focused solutions to customer needs
- Proven ability to manage multiple accounts at a time, whilst maintaining attention to detail
- Excellent listening, negotiation, and presentation abilities to influence decision making
- Accountability for time and efficiency
- Ability to work with key stakeholders within Polyaire including Sales and Operational Teams

**Why join the Polyaire Team?**
- A competitive salary on offer
- Full training in all aspects of the business operations
- Great work life balance - no weekend work required
- Opportunities for professional growth and development
- Access to our employee assistance program
- A supportive and collaborative work environment

At Polyaire we value professionalism, initiative, and a commitment to customer satisfaction. You’ll work in a dynamic environment with opportunities to grow and contribute to business success.

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