Consumer Analytics Manager, UBEReats

**About The Team**: UberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. **#GoGetIt **embodies the attitude and mindset of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers. Come drive growth in a fast-paced, dynamic business. UberEats are on a mission to make eating well effortless for everyone, everywhere. Consumers are at the centre of everything we do. The consumer strategy and operations team is responsible for growing our consumer base, and increasing their engagement while being the advocate of the consumer internally in Uber. We serve millions of consumers every day, and we work with multiple stakeholders across the business to deliver the best possible experience and outcomes for our consumers. We are looking for a strong problem solver with a data & analytics background who is excited to grapple with strategic questions and roll up their sleeves to get stuff done. **About The Role**: As part of the Consumer team, you will generate practical insights by analyzing market information, financial and operational metrics, and consumer behaviour, to shape our strategy and priorities, and plan & implement projects to deliver on our strategy, meet business objectives and improve customer experience. **The impact you'll have**: - Your day-to-day work will mostly entail leading deep dives to inform specific strategic decisions accounting for our eater engagement strategy, consumer experience and broader business needs, or to assess and make recommendations on identified/hypothesized opportunities - You will also be responsible for designing, developing, and maintaining "dashboards" related to consumer experience that inform and influence business decisions across the organization **The experience you'll bring**: - Experience in analytical roles gained with a tech company, management consulting, finance, or in a fast-paced environment - A bias for data and analytics - You naturally take a scientific and highly analytical approach to everything you do with strong attention to detail and accuracy. You know how to use data to make decisions and are experienced with analytical / data tools: - Excel/Google Sheets proficiency in working across large data sets is critical - SQL experience (e.g. writing complex queries, and navigating multifaceted databases) is crucial - Experience in coding languages (e.g. Python / R) is required - Experience in using data visualization tools such as Tableau At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We’ve grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.