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Key Accounts Operations

3 weeks ago

Mascot, Australia Toll Group Full time

Company Description

Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.

**Job Description**:
Due to significant growth and progression, we now have an exceptional opportunity for a service orientated freight forwarding professional to join our high performing team. Reporting to the Transport Manager, as a **Key Accounts Operations **you will ensure on time and accurate delivery, redirection and/or collection of a client's cargo. Working across a diverse portfolio of customers, handling FCL, LCL & Air Freight cartage you will be an extension of our client services team.

Your responsibilities will include:

- Providing timely and accurate delivery instructions to ensure the physical movement of cargo meets expectations
- Undertake instructions for client delivery, redirection and/or collection
- Record accurately information about the number and size of shipment movement
- Maintain up to date transactions and status of cargo movement
- Checking and analysis of client and undelivered reports
- Ensure all costings/billings are accurate
- Collate and processes documentation to ensure strong POD control

**Qualifications**:
To be successful in this role, you will need:

- Previous experience in Transport / Cartage
- Exposure and understanding of international freight is essential
- A task orientated approach to meet KPI's and deadlines
- A strong sense of customer with the ability to think outside the box and solve problems
- Well developed communication to engage and build relationships with stakeholders
- To be able to multi task and prioritise / re-priorities as required whilst working to deadlines
- To be a team player, with an attitude towards learning and progression
- Cargowise highly regarded

On offer is an exceptional opportunity to build rewarding long term career with a truly global and progressive freight forwarder.

Additional Information
**Be Connected**

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.
- Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.