Ict Support Officer

1 week ago

Midland, Australia Workskil Australia LTD Full time

**About the Role**

**This role is being offered on a full time, ongoing basis and will be based at our Melrose Park Office.**

**What we’re looking for**

We are looking for an individual with a genuine passion for IT who is highly motivated and eager to further advance their skills. Absolutely essential is a patient manner when providing technical support, you must be approachable and able to develop a positive rapport with a wide range of internal customers. You will have exemplary communication skills and be equally comfortable interacting verbally, in writing or in person.

Also critical is your ability to become a valuable contributor to a small team. This will require you to be reliable and flexible, have excellent problem solving skills, be precise with a keen eye for detail, willingly accept responsibility to see things through, show initiative and be able to draw knowledge from others.

Ideally you will have prior experience in an IT Support role. A working knowledge of Microsoft 365, Office Suite & Windows, IT Service Management, Mobile devices & their management, Cisco Unified Communications, Active Directory and general hardware and software deployment will be highly regarded. Preferably you will have some form of technical qualification or certification.

You will also be required to hold a current driver’s licence.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with over 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive base salary cira $60,000 will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

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