Bmi Administration Assistant

**Employment Status**

Permanent Full Time, Permanent Part Time

**Program**

Enterprise

**Location**

University Hospital Geelong

**Hours Per Fortnight**

209

**Position Summary**
- Multiple roles, Permanent full time and permanent part time
- Be part of a team who are focused on providing the highest quality patient-centred care
- Dynamic healthcare setting providing imaging to the Geelong Region across multiple sites

About the facility

Barwon Medical Imaging (BMI) provides a comprehensive range of diagnostic services including X-Ray, OPG, CT, MRI, Ultrasound, Fluoroscopy, Angiography, Mammography, and Nuclear Medicine. These are performed by a team of highly skilled radiologists, radiographers, sonographers, nuclear medicine technologists, nurses and support staff who ensure that all patients have access to quality services. With 5 imaging sites across Geelong - we support both hospital and community patients on their Healthcare journey.

**About the role**

As the Administration Assistant - BMI, you will provide confidential administrative support to Barwon Medical Imaging team - this may be at our primary site at University Hospital Geelong or at one of our community sites.

Duties of your role include, but not limited to:

- Assist clinicians and patients in the scheduling of appointments (either in person or via our busy bookings hub)
- Meet and greet patients, relatives, visitors on arrival - ensuring all patient details are correct prior to imaging.
- Ensure all billing of procedures are validated, updated, transferred and correct; to ensure that patients are billed correctly and within Medicare guidelines
- Process, maintain, update and check requests and patient correspondence by registration and data entry in Barwon Health Patient Management systems (RIS, using Synapse, and IPIMS) - training provided.
- Being the first point of contact for our Service, you enjoy helping others, have a warm and professional manner that will support both our team and patients on a day to day basis.

**About the culture**

You will have the opportunity to be part of a highly skilled, professional, friendly and dedicated team who take pride in providing high quality service. We promote positive, respectful relationships and strong, working partnerships in the workplace. Grow and develop your capabilities with Barwon Health’s commitment to professional development.

**Barwon Health staff benefits**
- Flexible working arrangements
- Professional development
- Access to employee wellness facility
- Salary packaging
- Social club
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast

**About the Geelong Region, AUSTRALIA**

Sitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne Derived from the local Wathaurong Aboriginal name for the region Djillong, Geelong is thought to mean ‘land’ or ‘cliffs’.
- Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.
- High standard of schooling options throughout the area
- A stone throw from the Surf Coast and Great Ocean Road
- Appreciate beautiful parks, rivers, walks and wineries
- To find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.

**Diversity and Inclusion**

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We Barwon Health are proud to be Totally Smoke Free.

**_ This role must be fully vaccinated for Covid -19 and influenza and meet the requirements of the Barwon Health immunisation policy.
- **

**Selection Criteria**

Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Demonstrated strong Administrative and/or Customer Service experience
Essential: Confidence in working across varying computer programs including MS Office, Outlook - knowledge of Barwon Health Patient Administration systems or willingness to learn
Essential: Willingness to commit and participate in a supported training program as part of onboarding.
Essential: Able to work cohesively in a team environment to ensure patient centred care through timely and efficient management of booking and administrative processes.
Desirable: Flexibility to work a variety of shifts if required - which may include day, afternoon or evening over weekdays and/or weekends - depending on location.
Essential: I agree, to commence employment, I am required to meet Barwon Health’s immunisation