Administration Assistant

**Employment Status**

Permanent Part Time

**Program**

Surgical & Critical Care

**Location**

University Hospital Geelong

**Hours Per Fortnight**

0

**Position Summary**
- Provide a welcoming & friendly environment to cardiology patients and visitors
- Enhance your career with the largest regional healthcare service in Victoria
- Find your Work Life Balance - Multiple positions available

**About the facility**

Barwon Health is the major regional health provider for the Barwon South West Region. It is Victoria’s largest regional health services with one of the busiest Hospital’s in the State, University Hospital Geelong. We serve over 500,000 people through the efforts of over 7,500 staff and more than 1,200 volunteers. We provide care at all stages of life and circumstance through a wide range of services from emergency and acute to mental health, primary care, community services, aged care and subacute/rehabilitation. Care is provide to the community through over 28 key locations throughout the region.

Barwon Health’s Geelong Cardiology Practice provides comprehensive cardiology services to patients from across the region. Our facilities include two new Catheter laboratories, providing EP, Pacing and 24/7 STEMI services, a full cardiac diagnostics service is provided including seven Echo rooms.

**About the role**

As the Administration Assistant you will be required to provide administrative support to the cardiology services within Barwon Health.

The Administration Assistant will be required to:

- Greet all customers in a friendly manner arriving for appointments
- Check customer details
- Make follow up appointments as required and ensure patients are billed
- Ascertain external or internal customer needs, assess urgency and address promptly and accordingly
- Manage client information including all documentation and files in a confidential, timely and accurate manner
- Process, schedule, maintain and update all relevant patient information, ensuring that patients details are current and correct
- Ensure all patients are invoiced at time of consultation or diagnostic tests
- Two (2) Permanent Part Time positions (48 hours)
- One (1) Permanent Part Time position (32 hours)

**About the culture**

We are an enthusiastic, energetic and focused team who work cohesively together. We promote positive respectful relationships and strong working partnerships in the workplace and in the community. As a team we are focussed on providing the highest quality patient centred care.

**Barwon Health staff benefits**
- Flexible working arrangements
- Professional development
- Access to employee wellness program
- Salary packaging
- Social club
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast

**About the Geelong Region, AUSTRALIA**

Sitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘land’ or ‘cliffs’.
- Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.
- High standard of schooling options throughout the area
- A stone throw from the Surf Coast and Great Ocean Road
- Appreciate beautiful parks, rivers, walks and wineries

To find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.

**Diversity and Inclusion**

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We are also proud to be Totally Smoke Free.

**_ This role must be fully vaccinated for Covid -19 and influenza and meet the requirements of the Barwon Health immunisation policy.
- **

**Selection Criteria**

Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Demonstrated experience working in a busy, dynamic team of Medical Professionals and associated staff

Desirable: Previous clerical / administration experience in a busy Medical practice
Desirable: Demonstrated proficient in audio typing software e.g. Dictaphone and voice recognition programs
Desirable: Certificate or higher in secretarial or business studies
Essential: I agree, to commence employment, I am required to meet Barwon Health’s immunisation requirements (including full Covid-19 and Influenza vaccination) set out in the Staff Immunisation Policy. I acknowledge that meeting this requirement is mandatory and a condition of employment subsequently of