Lead Compliance Officer

**Lead Compliance Officer - Liquor & Gaming NSW**
- An exciting and challenging opportunity to work with Liquor & Gaming NSW within the Assessments team
- Clerk Grade 7/8 with starting salary range of $113,574- $125,720 plus superannuation and annual leave loading
- Full time ongoing role based in Sydney, NSW - Hybrid working arrangements may be available within business operational needs

**About Liquor & Gaming NSW**

We are at the pointy end of industry supervision for the liquor, gaming, wagering, casino and registered club sectors in NSW. If you want a seat at the table, whether we’re reviewing the latest facial recognition technology; advising Government on gambling reform policy; developing initiatives to increase live music venues and festivals; or investigating unlawful liquor or gambling inducement practices, we want to talk to you.

We’re enabling vibrant and dynamic hospitality and racing environments that are safe and responsible, and our regulatory efforts are evidenced-informed, coordinated, and targeted to where the risks are greatest.

Our work is as diverse as our people and the NSW communities we serve. See what it’s like to work with us

**About the Role**

We’re seeking a strategic and collaborative Lead Compliance Officer to manage a team of compliance staff and deliver targeted, risk-based compliance programs across our key operational areas.

As Lead Compliance Officer, you’ll play a critical leadership role in coordinating and overseeing a range of compliance activities
- including inspections, investigations, audits, and enforcement actions. You’ll guide your team to deliver high-quality, consistent outcomes while supporting continuous improvement in our regulatory approach.

This role requires a strong understanding of regulatory frameworks, excellent judgement in complex and sensitive matters, and a proactive mindset to drive compliance activity where it matters most.

You will be responsible for:

- Leading and managing a team of compliance staff, overseeing performance and day-to-day operations.
- Coordinating and contributing to inspections, investigations, reviews, audits, and enforcement actions.
- Providing expert advice and support on complex or sensitive compliance issues.
- Ensuring compliance activities align with organisational priorities, policies, and risk-based strategies.
- Contributing to the ongoing development and improvement of compliance programs and frameworks.
- Maintaining strong relationships with internal and external stakeholders, including co-regulators and industry bodies.

**To be successful you will preferably have**:

- Extensive experience in regulatory compliance, including leading operational teams.
- Demonstrated customer service skills, with the ability to manage enquiries and interactions professionally, including in high-pressure or sensitive situations.
- Strong understanding of risk-based compliance methodologies.
- Sound judgement and ability to manage complex or sensitive matters.
- Excellent communication and stakeholder engagement skills.
- A collaborative and solutions-focused approach to leadership.

If this sounds like you, we’d love to hear from you.

To learn more about the role, please view the Role Description here.

**Essential requirements**
- Certificate IV (Government) Investigations or similar qualification or the preparedness to undertake employee sponsored program
- The ability and willingness to travel regularly throughout NSW.

**How to Apply**

**Applications Close: Wednesday 23 July 2025 [10.00AM]**

**Working at the Department of Creative Industries, Tourism, Hospitality and Sport**

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

- Create social and economic opportunities for the state
- Support the creation of jobs across the creative, visitor and night-time economies
- Prioritise First Nations artists, stories and culture
- Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
- Drive visitation through events, campaigns and visitor experience development
- Activate our night-time and creative economies to unlock unique precincts and community spaces
- Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
- Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history

**_ A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months._