Media and Communications Advisor

2 days ago

Melbourne, Australia Yarra Trams Full time

Ding Ding Trams are the heart of Melbourne - join our team and be part of the world’s largest tram network.

**Role Purpose**

At Yarra Trams, our mission is to deliver world-class transport services to our passengers. In this role, you will contribute to this goal by:

- Protecting and enhancing the reputation of the organisation by developing and delivering clear, timely and engaging communications across internal and external channels
- Supporting media relations, crisis communication, content development, and leading the delivery of the organisation’s social media strategy.

**Please note this role participates in the 24/7 media on-call roster, on average one week per month.**

**Responsibilities**
- Build relationships across the business to source engaging stories that align with Yarra Trams’ culture and business objectives. Includes researching, production (copy, and video/photography) and posting compelling stories for internal and external audiences.
- Develop, implement, and evaluate the organisation’s social media strategy across all platforms. Analyse social media metrics to refine content strategies and report on performance.
- Support the proactive and reactive media engagement, including drafting media releases, briefing notes, talking points, Q&As, and responses to media enquiries
- Supporting the Principal Advisor, Media and Communications to draft media releases, briefing notes, talking points, Q&As, and responses to media enquiries.

**Skills/Experience**
- Relevant qualifications in Communications, Public Relations, Media, Journalism or a related field.
- Demonstrated 3+ years experience in a similar media or communications role, ideally within government, transport, infrastructure or other high-profile industries.
- Strong writing and editing skills with the ability to tailor content for diverse audiences and channels.
- Experience in developing and executing social media strategies and managing digital platforms.
- Confident working under pressure, managing competing priorities and meeting tight deadlines.
- High level of professionalism and judgement in handling sensitive issues and confidential information.
- Strong interpersonal skills with the ability to work collaboratively across teams and with external stakeholders.

**Why Yarra Trams?**

At Yarra Trams, we foster a workplace grounded in respect, celebrating diversity and embracing inclusivity. You’ll also enjoy the following benefits:

- A free travel pass for Victoria’s Public Transport Network
- Competitive salary and great conditions
- Professional development
- Career growth opportunities
- A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
- Paid Parental Leave for primary caregivers

**About Yarra Trams**

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs).

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