Ward Clerk

4 days ago

Sunshine Coast, Australia Ramsay Health Care Full time

**Sunshine Coast University Private Hospital is seeking an experienced Ward Clerk to join our team**
**This is a Permanent Full-Time opportunity.**

**About the Role**

In this role you will be joining our busy Cardiac Ward 4. As a Ward Clerk, you are responsible for providing support and assistance to the new patients and their families. You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.

Key responsibilities of this job include:

- Admission and discharge processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the ward
- Provide timely and accurate information to queries by patients, visitors and other staff and departments
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
- Compilation and management of patient admission papers and clinical notes
- Maintaining a high level of confidentiality as you will be dealing with documentation such as patient records.

**About You**

To succeed in this role, you will be an administrative professional experienced in a Health Setting with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a necessary skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

You will also bring:

- Ability to multitask while maintaining efficiency in attention to detail.
- Computer literacy including Microsoft Office suite of programs.
- A Certificate in Medical Terminology or experience using Meditech will be highly desirable.
- Demonstrated problem-solving skills and conflict resolution skills.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **including a third dose if required under State health orders
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**Applications Close**:

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