Customer Service Level 1
1 week ago
**Customer Service Level 1 - Event Staff**: East Melbourne VIC, Australia
Apply
Return to Job List
**Want to be part of the MCG Casual Customer Service Event Day team?**
- Are you genuinely passionate about providing great customer service?
- Fast paced, service focused and exciting environment
- This is an opportunity to join an iconic organisation
The Melbourne Cricket Club has the public responsibility of managing one of the largest and the most successful stadiums in Australia and the world - the Melbourne Cricket Ground (MCG). The MCG is host to more than 70 major events annually, attracting over three million patrons and visitors. Exceptional customer service plays a crucial role in providing a memorable experience to all visitors.
We are looking for enthusiastic customer service professionals who are friendly, warm and passionate about the MCG, Melbourne and our sporting culture and would like to be part of our Casual Customer Service Attendant Event Staff.
**To be successful in this role, it is essential that you have**:
- A passion for creating and delivering great customer service
- A genuine interest in looking after our guests
- Previous experience providing excellent service
- High quality verbal communication skills and high standards of personal presentation
- The ability to work in a range of locations across the stadium
**To ensure the MCC can meet its staffing requirements for every event, it is essential that you can meet all of the following requirements**:
- Be available to work a minimum of 30 events offered during the calendar year (1st January - 31st December) inclusive of eight (8) Marquee events. These events are outlined in the Availability for Work and Rostering Policy & Procedure document which is reviewed annually.
- Be available to work Thursdays, Fridays, Weekend, and Public Holidays.
- Are over the age of 18 before **15 November 2024**.
- Be available to attend a face to face 20 min interview at the MCG on **Wednesday 9 October 2024 **(at a time between 10:00am to 6:00pm).
- Be available to attend a mid-week induction and training session on 6 November OR 3 December OR 5 December
For a more detailed description of the role please refer to the **Position Description** and the **Position Task Analysis** document by clicking the link on this page.
Due to the large volume of interest in these positions, unfortunately we do not provide individual feedback on shortlists and unsuccessful applicants. Only shortlisted applicants will be invited to attend an interview.
- Are received after the ad has closed.
- Are not able to attend the interview times and induction/training times.
- Are not able to meet the availability for events outlined above.
**Please note, agency submissions will not be considered for this position**
For a more detailed description of the role please refer to the position description via the link.
The MCC is committed to providing a safe and welcoming environment for everyone including children & young people and has zero tolerance to child abuse and harm.
Position Description
**Type**: Casual
**Category**: Event Day Customer Service - Any
**Reference ID**: RM000044
**Date Posted**: 23/09/2024
-
Customer Service Attendant Level 1
1 week ago
East Melbourne, Australia Melbourne Cricket Club Full timeEast Melbourne VIC, Australia **Want to be part of the MCG Casual Customer Service Event Day team?** - Are you driven by providing exceptional customer service and contributing to creating spectacular experiences for our patrons and visitors? - Does the opportunity to call one of Melbourne's most iconic venues your workplace excite you? Come and work at the...
-
Turf Tradesperson
2 weeks ago
East Melbourne, Australia Melbourne Cricket Club Full time**Turf Tradesperson - Level 1 **:East Melbourne VIC, Australia Apply Return to Job List **Turf Tradesperson Level 1** Outside Venues** - Work for an iconic organisation at one of our world class MCC sporting facilities. - Combine your love of sport and continue your career in Sports Turf Management - cricket pitches and outfield surfaces The Melbourne...
-
Melbourne, Victoria, Australia English 1 Full timeHiring Immediately for 2025 Entry-Level English Teacher Join to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1 Hiring Immediately for 2025 Entry-Level English Teacher2 days ago Be among the first 25 applicants Join to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1 Hiring...
-
Customer Care Officer Level 1
6 days ago
Melbourne, Australia Mercy Health Full timeLocation: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 20509 **CUSTOMER CARE OFFICER - LEVEL 1 (multiple opportunities)** **ABOUT THE ROLE** - Provide 1st level remote and in person Information Technology and Telecommunications support...
-
Level 1 Technical Services Officer
6 days ago
Melbourne, Australia Beaumont People Full time$60K-$70K Base + Super - Hybrid work model (WFO, Onsite & WFH) - Real career progression **Level 1 Technical Services Officer - Business ICT Australia** Are you an ambitious Tech that thrives on resolving issues for customers? Are you seeking an opportunity that will provide continuous professional development and exposure to new technologies? Business...
-
Melbourne, Victoria, Australia English 1 Full timeHiring Immediately for 2025 Entry-Level English TeacherJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Hiring Immediately for 2025 Entry-Level English Teacher1 day ago Be among the first 25 applicantsJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Get AI-powered...
-
Melbourne, Victoria, Australia English 1 Full timeHiring Immediately for 2025 Entry-Level English TeacherJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Hiring Immediately for 2025 Entry-Level English Teacher1 day ago Be among the first 25 applicantsJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Get AI-powered...
-
Melbourne, Victoria, Australia English 1 Full timeHiring Immediately for 2025 Entry-Level English TeacherJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Hiring Immediately for 2025 Entry-Level English Teacher2 days ago Be among the first 25 applicantsJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Hiring...
-
Melbourne, Victoria, Australia English 1 Full timeHiring Immediately for 2025 Entry-Level English TeacherJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Hiring Immediately for 2025 Entry-Level English Teacher2 days ago Be among the first 25 applicantsJoin to apply for the Hiring Immediately for 2025 Entry-Level English Teacher role at English 1Hiring...
-
Melbourne, Victoria, Australia English 1 Full timeJoin to apply for the Graduate Opportunity: Entry-Level English Second Language Teacher role at English 11 day ago Be among the first 25 applicantsJoin to apply for the Graduate Opportunity: Entry-Level English Second Language Teacher role at English 1Now Hiring for 2025 Entry-Level English Teaching Opportunity in China with English 1 (formerly EF English...
