Ndis Service Delivery Manager

2 weeks ago

Scoresby, Australia Care I wish Pty Ltd Full time

Service Delivery Manager

Care I Wish

Full time$82,000 - $90,000 per year.

**About us**

Care I Wish is a registered NDIS Service provider that specialize in Supported Independent Living. As part of our commitment to client led and client centred care, we work closely with participants and families to ensure we find the right support model that works for them.

**About the role**

**This is a 6-Month Maternity Leave cover role for a Service Delivery Manager to be a part of our team for a full-time fixed term contracted position, with possible conversion for a Fulltime role.**

As a NDIS Service Delivery Manager - SIL, you will be
- Responsible for Supporting a small team of Support Team Leaders to provide care and attendant services to complex care participants living in our SIL Homes.
- Responsible for end-to-end case management relating to each participant living within the SIL portfolio.
- Conduct regular SIL Home visits and audits to ensure safe systems of work in all SIL houses.
- Be available for external Stakeholders, families and care teams to ensure continuity of quality services, better service outcomes and client satisfaction.
- Coordinate all the appropriate documentation annually (or as required) to ensure compliant services across the SIL client portfolio (Service Agreements, Risk assessments, In-home safety checks, Care plans etc)
- Identifying areas of improvement and imbed change initiatives.
- Develop human resource capability and ensure safe delivery of NDIS client services through implementation of care models and frameworks.
- Utilise the appropriate government portals and pathways to report on restrictive practises, chemical restraints and behaviours or incidents within the expected timeframe

**About you**
- You have a tertiary qualification in related field/disability or significant skills, knowledge, and experience.
- You have demonstrated experience in aged care/disability/community care.
- Comprehensive knowledge and understanding of NDIS, disability sector, current reforms, relevant legislation, funding and policy protocols, standards, and processes.
- Experience in managing diverse teams and demonstrated leadership skills in managing an operational team in disability sector to deliver service excellence.
- Highly developed negotiation, problem solving and analytical skills, including strong interpersonal, verbal, and written communications skills and experience working collaboratively with internal and external stakeholders.

We offer a professional work environment in an organisation that genuinely cares, values dedication and performance. You will have the opportunity for career development and learning, along with good work-life balance.

This role is a hybrid role, that consist of:
2 x day at head office

2 x days visiting facilities.

1 x day Work from home

If you are passionate about making a difference in the disability industry and have the skills and experience, please get in touch.

We look forward to hearing from you

**Job Types**: Full-time, Fixed term
Contract length: 6 months

Pay: $82,000.00 - $90,000.00 per year

**Benefits**:

- Travel reimbursement
- Work from home

**Experience**:

- Working with people with developmental disabilities: 2 years (required)
- Proven track record of Service Delivery in the NDIS sector: 2 years (required)

Licence/Certification:

- NDIS Screening (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 02/10/2024
Expected Start Date: 14/10/2024

  • Service Delivery Manager

    2 weeks ago

    Scoresby, Australia Care I wish Pty Ltd Full time

    Service Delivery Manager Care I Wish Full time, starting pay of $85,000 with salary review after 3 months and other benefits. **About us** Care I Wish is a registered NDIS Service provider that specialize in Supported Independent Living. As part of our commitment to client led and client centred care, we work closely with participants and families to...

  • Service Delivery Manager

    2 weeks ago

    Scoresby, Victoria, Australia Care I wish Pty Ltd Full time $85,000 - $90,000 per year

    Service Delivery ManagerSponsorship Available for the right candidate.Care I WishFull time, starting pay of $85,000 with salary review after 3 months and other benefits.About usCare I Wish is a registered NDIS Service provider that specialize in Supported Independent Living. As part of our commitment to client led and client centred care, we work closely...

  • Ndis Rostering

    2 weeks ago

    Scoresby, Australia melba support services Full time

    Melba Support Services are actively recruiting for a NDIS Rostering & Viability Coordinator to join our NDIS Submissions and Funding team. This is a full time permanent opportunity based from home and our office in Scoresby (Hybrid). In this role, you will develop and maintain our Supported Independent Living (SIL) rosters, in partnership with our Outcomes...

  • Ndis Participant Intake/integration Officer

    3 days ago

    Scoresby, Australia Careiwish Pty Ltd Full time

    The Integration Officer will provide essential administrative support to the Partnership and Integration Manager, overseeing end-to-end disability service integration. Responsibilities include facilitating person-centred intake meetings, managing documentation, conducting risk assessments, drafting service agreements, coordinating training, and ensuring...

  • Ndis Rostering Administrator

    2 weeks ago

    Scoresby, Australia melba support services Full time

    Melba Support Services are actively recruiting for a NDIS Rostering Administrator to join our NDIS Submissions and Funding team. This is a permanent part time (4 days a week) opportunity based from home and our office in Scoresby (Hybrid). We offer genuine career development opportunities in this role with a defined pathway to Rostering Coordinator and more...

  • Customer Service Manager

    4 days ago

    Scoresby, Victoria, Australia Decon Corporation Full time $80,000 - $120,000 per year

    WHERE ENERGY MEETS INGENUITY.About UsDecon Corporation is an Australian owned and operated manufacturer and provider of core telecommunications and electrical infrastructure products and services. We specialise in manufacturing, construction, installation and network maintenance to Australia's major telco carriers with a major focus on renewable energy...

  • Labourer / Delivery

    6 days ago

    Scoresby, Australia All Purpose Labour Full time

    We are currently on the hunt for some General Labourers / Delivery Drivers for our Scoresby client. Role includes the delivery of high end furniture pieces (think officeworks / flat pack etc), as well as some assembly. Training will be provided. Regular ongoing hours available, great working conditions and supportive management team. - Be well Presented -...

  • Customer Service Officer

    6 days ago

    Scoresby, Australia Perigon Group Full time

    Work for a wonderful Non-Profit, based in the Eastern Suburbs (car essential) - Work from home! - 1 day in the office per week after training perod - Supportive team with lots of training Fantastic opportunity to join a wonderful Non-Profit for an experienced Customer Service professional. 6 months contract role, starting ASAP! Want to work for a company...

  • Business Development and Intake Officer

    6 days ago

    Scoresby, Victoria, Australia Care I wish Pty Ltd Full time $75,000 - $80,000 per year

    Business Development and Intake OfficerAbout UsCare I Wish is a registered NDIS provider renowned for its commitment to delivering exemplary individualised support services. We engage participants in developing goal-oriented strategies, ensuring the highest standards of service delivery. Our dedicated disability support workers are focused on achieving the...

  • Technical Regional Service Manager

    2 days ago

    Scoresby, Victoria, Australia myGwork - LGBTQ+ Business Community Full time $120,000 - $180,000 per year

    This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri)Environmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal...