Office Manager

**Acknowledgement of Country**

Vacenti acknowledges the Traditional Owners of the land, waters, and sea of the area that we live and work on across Australia. We acknowledge the continuing connection to their culture and pay our respects to their Elders past and present.

**The opportunity**

Vacenti is seeking a Full-time Office Manager to join the Administration Team at our Portofino facility, located at Hamilton, QLD. This role will be responsible for overseeing the effective management of the Facility’s administration function, workforce scheduling, quality assurance processes, and inventory management. This position will play a key role in ensuring smooth operational performance by coordinating staffing and ensuring the availability of necessary supplies and equipment.

The Office Manager will work closely with the Facility Manager to align quality, inventory and workforce strategies with operational needs and regulatory requirements while maintaining a high level of operational efficiency.

**Your main responsibilities will include, but are not limited to**:

- Provide guidance to the Roster Officer for the development, management, and optimization of staff rosters to ensure the facility is always appropriately staffed while staying within budget.
- Monitor attendance, shift changes, leave requests, roster cost and trends, and ensure the staffing needs of each department are met efficiently.
- Actively engage with direct report while providing leadership, coaching and mentoring, and ensuring the completing of appraisals and feedback for continuous improvement.
- Distribute and follow up ionMy audits, summarise and present key areas to Facility Manager.
- Maintain PCI and Self-Assessment with Facility Manager.
- Maintain feedback, hazards, and staff incident registers.
- Monitor all rostering practices and ensure that they are compliant with relevant industrial instruments or legislation, including staff qualifications, workplace health and safety, and aged care standards.
- Conduct regular audits on workforce, quality, and inventory, and present key findings to the Facility Manager.
- Oversee all stock audits and manage inventory levels to prevent overstocking or understocking of various materials or equipment.

**To be successful in this position you will need**:

- Essential_
- Minimum certificate IV in Business Administration or similar qualification.
- Good knowledge of industrial instruments and how they are applied.
- Good knowledge of inventory management processes.
- Proven work experience as an Office Manager, Office supervisor, Administration Manager or similar
- Highly developed communication skills (written and verbal) and effective interpersonal skills in a busy environment.
- Excellent customer service and social skills, able to operate with diplomacy, tact and empathy.
- A high degree of personal organisation and self-management.
- Preferred_
- Experience in a similar role within the Aged Care industry.
- Up to date COVID-19 Vaccination
- Pre-requisites_
- Right to work in Australian.
- National Police Check

**Equity, Diversity, and Inclusion**

At Vacenti, we firmly believe in fostering an environment that embraces equity, diversity, and inclusion in all aspects of our operations. We recognise that the collective power of diverse perspectives, experiences, and backgrounds enriches Vacenti as an organisation, enhances our innovation, and promotes a culture of respect and understanding.

**About Vacenti**

Vacenti Aged Care has been proudly serving the elderly community since 1973, making us a trusted and experienced provider of aged care services. For nearly five decades, we have been dedicated to enhancing the lives of residents, offering a wide range of specialised care options, including residential and home care services. Our team of skilled and compassionate professionals are committed to ensuring that each resident receives personalised care, maintaining their dignity and independence throughout their journey with us.

At Vacenti Aged Care, we believe in making a positive impact in the community we serve. We take pride in fostering strong connections with the local community, creating an environment of belonging and support for all. Our corporate social responsibility initiatives focus on promoting equal opportunity for both residents and staff. We actively engage with disability services to ensure that our staff members with disabilities receive the necessary support by fostering an inclusive and empowering workplace. By valuing diversity and embracing inclusivity, we strive to create a compassionate and supportive society, making a positive difference in the lives of those we serve and the broader community we are part of.

**What do we offer?**
- Attractive salary package.
- Financial Wellbeing Programmes
- Access to career progression and professional development through our internal programs and external strategic alliances.
- Work-life balance.
- Our exclusive staff breakf