Customer Service Officer

2 weeks ago

Hamilton, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Hamilton
- Full time opportunity based on the iconic Racecourse Road
- Under cover parking onsite

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers as well as spotting opportunities both current and future.
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks with a full suite of banking products available to our customers. We focus locally offering old fashioned service to assist our customers in achieving their financial goals.

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks

Job Reference: BOQ02452

  • Customer Service Officer

    2 weeks ago

    Hamilton, Victoria, Australia Bank Of Queensland Full time

    **About the Role**- Seeking passionate Customer Service Officer to join the BOQ team- Flexible workplace & Collaborative Team - Owner Managed Branch Hamilton- Full time opportunity based on the iconic Racecourse Road- Under cover parking onsiteAs the Customer Service Officer, you will be the 'face' of the Bank within the Branch, providing exceptional...

  • Customer Service Officer

    2 weeks ago

    Hamilton, Victoria, Australia Bank Of Queensland Full time

    **About the Role**- **Join ASX 100 Finance Leader**:- **Seeking passionate Customer Service Officer to join the BOQ team**:- **Flexible workplace & Collaborative Team - Owner Managed Branch Hamilton Based**As the Customer Service Officer, you will be the 'face' of the Bank within the Branch, providing exceptional customers service to your customer network....

  • Customer Service Officer

    2 weeks ago

    Hamilton, Victoria, Australia St Full time

    **Become part of our relief team - supporting our branches where needed**:- **12 month fixed term contract full time role - 38 hours per week**:- **Customer service role working with the local communityThe Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business...

  • Customer Service Expert

    2 weeks ago

    Hamilton, Victoria, Australia beBeeCustomerService Full time $50,000 - $55,000

    Customer Care RepresentativeWe are seeking a skilled customer service expert to join our team.Job Summary:Provide exceptional service to customers through various channels.Key Responsibilities:Assist account managers with customer quotes, enquiries, and upkeep.Understand customer's sales history and proactively identify requirements.E nsure customer requests...

  • Administration Officer

    2 weeks ago

    Hamilton, Victoria, Australia Western District Health Service Full time

    Administration Officer - Primary & Preventative Health Casual Classification: HS1 Hourly Rate: $29.5763 plus 25% casual loading Superannuation: 12% About Us At Western District Health Service (WDHS) we pride ourselves on our strong teamwork and our shared commitment to providing person-centred high-quality healthcare to the Southern Grampians community.We...

  • Customer Service Supervisor

    1 week ago

    Hamilton, Australia Greater Bank Full time

    **About the role | Hamilton** We have a great opportunity in our **Hamilton Branch **for a motivated individual who is looking for a challenge, and to develop their career. This is a full-time permanent position working Monday to Friday. As a Customer Service Supervisor, you will be responsible for - Acting as a referral point for escalated enquiries from...

  • Customer Service Supervisor

    7 days ago

    Hamilton, Victoria, Australia Greater Bank Full time

    **About the role | Hamilton**We have a great opportunity in our **Hamilton Branch **for a motivated individual who is looking for a challenge, and to develop their career. This is a full-time permanent position working Monday to Friday.As a Customer Service Supervisor, you will be responsible for- Acting as a referral point for escalated enquiries from...

  • Senior Customer Service Coordinator

    7 days ago

    Hamilton, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000

    About the Role:We are seeking an experienced professional to fill a Customer Service Supervisor position in our Hamilton Branch.This is a full-time permanent role working Monday to Friday, providing support to staff and ensuring compliance with legislative requirements.Key Responsibilities:Acting as a referral point for escalated enquiries from Customer...

  • People And Culture Administration Officer

    1 week ago

    Hamilton, Victoria, Australia Western District Health Service Full time

    People and Culture Administration OfficerJoin to apply for the People and Culture Administration Officer role at Western District Health ServicePermanent Full Time 80 hours per fortnight with ADO (will consider part-time)Classification: HS1About UsAt Western District Health Service (WDHS) we pride ourselves on our strong teamwork and our shared commitment to...

  • People And Culture Administration Officer

    7 days ago

    Hamilton, Victoria, Australia Western District Health Service Full time

    People and Culture Administration OfficerJoin to apply for thePeople and Culture Administration Officerrole atWestern District Health ServicePermanent Full Time 80 hours per fortnight with ADO(will consider part-time)Classification: HS1About UsAt Western District Health Service (WDHS) we pride ourselves on our strong teamwork and our shared commitment to...