Permanent Customer Service Officer

3 days ago

Sutherland Shire, Australia Sutherland Shire Council Full time

Are you passionate about helping others and creating positive experiences? Want to work in a vibrant, health-focused environment where your work makes_
- a real impact in the local community? _Sutherland Council are on the lookout for friendly, proactive Customer Service Officers to join our Leisure Centres_
- Both permanent full time and part time opportunities available._

***:
**Why Join Us?**:
At Sutherland Shire Leisure Centres, we’re more than just pools and gyms — we’re a vibrant community space focused on health, wellbeing, and connection. As a Customer Service Officer, you’ll be the friendly face welcoming visitors, addressing their needs, and ensuring our centres operate seamlessly.

**What You'll Be Doing**:

- Be the first point of contact, delivering warm welcomes and lasting first impressions
- Handle customer enquiries, bookings, and payments using our digital systems
- Keep reception areas tidy, professional, and inviting
- Assist with customer feedback and help resolve issues with a smile
- Support daily admin tasks that keep our centres running like clockwork

**Who We’re Looking For**:
We want people who love people You’ll thrive in this role if you have:

- Experience in a fast-paced customer service or reception environment
- Great communication and conflict resolution skills
- Confidence using POS systems and handling transactions
- A calm, organised, and solutions-focused approach

If you have a positive attitude and a desire to learn and grow within a supportive team, we want to hear from you

**Why Join Us?**:
At Sutherland Shire Leisure Centres, we offer a vibrant workplace that values collaboration, achievement, respect, and evolution. Our team is dedicated to making a positive impact in the community, and we’re committed to your personal and professional growth.

Take the next step in your career and be part of a team that celebrates new ideas and solutions

Join our Team and Grow with Us
- **Interview date**:Interviews will be facilitated within two weeks of advert closing.
- **Package**:$58,545 - $61,927 (full time equivalent) gross p.a. plus 12% super.
- **Hours of work**:Permanent full-time (38 hours per week) with option of 19-day month flex time arrangement available.
- Permanent temporary 20 hours per week also available. Shifts available depending on the varying operational needs of the Leisure Centres.
- Applicants must be willing to work hours across a 7 day a week spread, across all 3 Leisure Centres, operating from 5am - 9pm (Monday-Sunday).
- To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.
- Council is a Child Safe Organisation and is committed to ensuring the NSW Government’s Child Safe Standards are incorporated in our procedures, practices, programs, and events._

**About Us**:
If you want to make a difference and be part of a challenging and rewarding working environment, then joining us just might be the right career move for you Join a passionate and dedicated team covering a diversity of services, industries and occupations.
- At Sutherland Shire Council we do more than serve our community - we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.

  • Customer Service Officer

    3 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join Our Team as a Customer Service Officer**: - Deliver exceptional customer service in a dynamic and collaborative environment - Showcase your interpersonal skills and solutions focus - Contribute to a culture of continuous improvement and teamwork - Be a positive brand ambassador for the Sutherland Shire Council **Be Part of Something Meaningful**: At...

  • Customer Service Officer

    2 weeks ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join us as a Customer Service Officer - Contact Centre!**: - Be the first point of contact for our valued customers, ensuring a positive experience. - Engage in a dynamic work environment that fosters collaboration and continuous improvement. - Contribute to the digital transformation of our services while maintaining exceptional customer care. - Utilise...

  • Customer Service Supervisor

    1 day ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Differentiate our brand and customer service through the provision of an excellent customer experience. - Build customer loyalty, develop a solid community reputation and educate the community about our service offerings to ensure the business continues to grow & have long term success. - Be a positive brand...

  • Sport Services Officer

    3 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Sport Services Officer**: - Join a dynamic team dedicated to enhancing community sport and leisure experiences. - Play a pivotal role in shaping the Sutherland Shire Sports Strategy and Leisure Strategy. - Collaborate with local sporting clubs, schools, and community groups to foster partnerships and engagement. - Utilise advanced booking systems to...

  • Customer Service Officer

    7 days ago

    Sutherland, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Keeping our customers at the heart of what we do, delivering exceptional service where customers are valued and respected. - Being an active team player - sharing knowledge, promoting continuous improvement and contributing to a culture based on teamwork. - Bringing your excellent interpersonal skills and solutions focus...

  • Customer Service Officer

    7 days ago

    Sutherland, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Keeping our customers at the heart of what we do, delivering exceptional service where customers are valued and respected. - Being an active team player - sharing knowledge, promoting continuous improvement and contributing to a culture based on teamwork. - Bringing your excellent interpersonal skills and solutions focus...

  • Senior Customer Administration Officer

    2 weeks ago

    Sutherland Shire, Australia Sutherland Shire Council Full time $72,921 - $81,000 per year

    Join Our Customer Service Operations TeamSupport the Customer Service Operations team in delivering outstanding servicesOpportunity for growth and development within a collaborative environmentContribute to the efficient management of information flowWork with a dynamic team dedicated to achieving excellenceAt Sutherland Shire Council, we are committed to...

  • Waste Technical Officer

    2 weeks ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Waste Technical Officer**: - **Lead innovative waste education and minimisation initiatives for the Sutherland Shire community.****: - **Ensure effective delivery of waste services while promoting sustainability and resource recovery.****: - **Collaborate with internal teams and external stakeholders to enhance community engagement.****: - **Utilise...

  • Business Support Officer

    3 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time $78,000 - $85,000 per year

    Join Our Team as a Business Support OfficerExciting opportunity with room for growth and developmentWork in a dynamic environment supporting various operational functionsCollaborate with diverse stakeholders and make a meaningful impactContribute to the success of a forward-thinking organisationResponsibilities That Drive SuccessAs a Business Support...

  • Sport Services Business Systems Advisor

    3 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Sport Services Business Systems Advisor**: - Join a dedicated team focused on enhancing community sport and leisure services. - Be a primary liaison in ensuring the seamless operation of booking systems for sports facilities. - Develop strong relationships with local sporting associations and community groups. - Make a significant impact on the delivery...