Engagement Officer

Division: Homes NSW
- Location: Parramatta, NSW, AU, 2150
- Req ID: 72726

**Work Location - Parramatta**

**Employment type - Temporary Full Time up to September 2028**

**Salary - Clerk Grade 7/8 $110,266 - $122,058pa plus superannuation and annual leave loading**

**Your role**

We are looking for a skilled and passionate Engagement Officer to join us as ‘our face’ and represent us in local communication and engagement efforts. This role will focus on ensuring that our stakeholder relationships are managed effectively while supporting the division's strategic direction.

As an Engagement Officer, you will deliver community engagement initiatives in line with the division's strategic direction. You will manage stakeholder relationships, develop communication plans, and ensure that stakeholders are informed, consulted, and actively involved in projects. This is a dynamic role that requires strong communication skills and the ability to manage a range of relationships within the community.

**What you’ll do**

As part of the Capital Maintenance Team, you will develop and implement community engagement plans in line with Homes NSW requirements to ensure stakeholders are consulted at the appropriate level and time, are provided with up-to-date information.

The Capital Maintenance Team is implementing a state-wide asset improvement initiative to public housing homes over the next several years. The role will work closely with social housing clients to ensure a clear understanding of Homes NSW project objectives and benefits, as well as co ordinate the sharing of information between maintenance service providers and social housing tenants which will assist in the delivery of works.

You will also support the Identifications of risks and opportunities associated with community engagement aspects for Homes NSW and develop and implement appropriate strategies and controls to minimise risk.

As a superb communicator, you will be involved with the preparation, production, and release of information both verbally and in writing and liaise with other division functional areas and external agencies as required.

**What we’re looking for**
- Tertiary qualifications in a related discipline (e.g., Communications, Public Relations, Community Engagement) or equivalent knowledge, skills, and experience.
- Proven experience in stakeholder engagement and communication management.

Download the full role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:

- How have you approached the development and implementation of a community engagement plan to ensure stakeholders are well-informed and consulted at the appropriate stages, while managing risks and fostering positive relationships with a particular focus on external stakeholders?

**Applications close Wednesday 12 March 2025 at 11:59pm AEST.**

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.