Administration Assistant

1 week ago

Alexandria, Australia Arventa Full time

**About us**:
Arventa is a leading provider of powerful risk management cloud based systems. Our cutting edge solutions provide organisations, regardless of type, size, or corporate infrastructure complexity, the power to monitor and manage the performance of their compliance.

**Account Manager**

As a key stakeholder in our customer success team, you will be responsible for ensuring the success of our many clients using our software platforms to streamline, and automate risk processes.

**The role**:
The Account Manager will assist in leading customer and partner success initiatives. We are seeking a technically savvy Account Manager with a strong drive for results.

As a result of our extensive growth, we are currently adding multiple specialists to our national operation.

**The key responsibilities of the position include**:

- Building strong relationships with our existing customers in Australia
- Management of ongoing communication with clients
- Ensuring continued client satisfaction
- Identifying opportunities to expand product adoption
- Collaboration with our Sales Team
- Collaboration with our Executive Team

**Requirements**:
**Applicants should have**:

- 2+ years account manager/customer success experience
- Sound technical knowledge/skills (desirable)
- Excellent telephone communication skills
- High degree of self-motivation and ambition
- Positive, confident and determined approach
- Desire to work as a part of a winning team
- Undergo a pre-employment National Police Check.
- Supply copies of all educational qualifications

**Benefits**:
**PERKS**
- We pride ourselves in upholding a respectful and supportive environment; if there's something you need to get your work done, we'll get it for you
- Growth opportunities
- Regular professional development
- A strong emphasis on work/life balance including weekly and monthly office social activities
- Office conveniently located near the Grounds

**OUR TEAM & CULTURE**

**We're customer focused**: Everything we do, we do to make things better for our customers. We innovate and continuously improve. Better products. Better service. More Value.

**We're here to win**:We lead in a market that never stops moving. We have the courage to commit, to make tough decisions and when we need to we turn on a dime.

**We love this stuff**:We hire smart, fun, talented people who want to make a difference.

**We've got each other's backs**:We value honesty, appreciate diversity and insist on respect. We're here for each other. Every day. We win as a team with a shared spirit of optimism.

**We're owners and we act like it**:We take initiative, act with urgency and are accountable for results. We're all engaged.

**Integrity is non-negotiable**: Our customers, suppliers, partners, stakeholders, communities and competitors can all trust us to do the right thing. No exceptions.

This is a great opportunity to join a leading provider of Risk Management Software and be at the forefront of innovation in the industry.

The key to your success will be your ability to build strong relationships at all levels, combined with a high degree of self-motivation, commitment and initiative.

This is a fulltime, in the office role based in our Alexandria Office.

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