Concierge and Administration Assistant

**Part time | 3 days a week | Wednesday - Friday**:

- **Location**: Sydney | Alexandria Office
- **Be part of a trusted, purpose-led brand with a proud Australian history**

**About Ampol**

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives - to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow

**About the Role**

We’re looking for a proactive and customer-focused **Concierge & Administration Assistant** to join our team at the **Ampol Head Office** on a **part-time basis (Wednesday to Friday)**. This is a key office-based role where you will be the first point of contact, delivering exceptional customer service and ensuring a welcoming, safe, and well-organised workplace environment.

In this role, you will support the day-to-day operations of the office, coordinating meeting room readiness, maintaining communal spaces, and assisting with general administrative tasks. You’ll play a vital part in ensuring our facilities run smoothly, helping to create a positive and productive experience for employees and visitors alike.

**Key Responsibilities**
- Set up and maintain meeting rooms to a high standard, ensuring all equipment is functioning properly and coordinating with IT or Executive Assistants as needed.
- Greet all clients and visitors with a warm, professional welcome, manage incoming phone and intercom calls, and guide guests to their meetings or events.
- Provide support across concierge and mailroom duties, including purchasing supplies, entering budget information, and completing general administrative tasks.
- Collaborate with the Assistant Corporate Facilities Manager, national facilities team, and internal stakeholders to ensure smooth daily operations.
- Maintain the cleanliness and presentation of reception and meeting areas, document and improve procedures, resolve issues proactively, and manage your work schedule effectively.

**About You**

You’re a proactive, well-organised professional with a passion for delivering exceptional customer service and creating a safe, welcoming environment. With strong communication skills and a hands-on approach, you take pride in balancing multiple priorities while maintaining high attention to detail. You’re comfortable working independently or as part of a team, and you're always looking for ways to support and improve daily operations.

This is a **part-time, office-based role** requiring your **on-site presence from Wednesday to Friday each week**, so reliability and consistency are key. You're someone who values structure, enjoys supporting others, and is committed to maintaining a professional and efficient workplace environment.

**Key Skills and Experience**
- Strong customer service focus with a professional and welcoming manner, ensuring a positive experience for staff and visitors.
- Proven ability to prioritise tasks, manage time effectively, and stay organised in a dynamic office setting.
- Confident verbal communicator who can clearly express information and respond to the needs of various internal and external stakeholders.
- Technically proficient with Microsoft Office and SAP, and quick to learn new systems and tools that support administrative tasks.
- Safety-conscious and solutions-focused, able to identify and address issues proactively to help maintain a secure and well-functioning workplace

**Our benefits**
- **Remote Working**: Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work).
- **We value recognition.** We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- ** Career development and learning opportunities** including LinkedIn Learning and other tailored training solutions.
- **BabyCare Package** - financial and flexible support for parents transitioning back to work.
- **Need some wheels?** Novated Lease options are available.
- Invest in your future with the Employee Share Scheme
- **Leave Options** - Up to 6 weeks annual leave and additional Wellbeing leave days.
- **Care for your Community.** Spend one paid day a year volunteering with one of our Ampol Foundation partners.

**Ready to bring your Administrative experience to a future-focused Australian icon?**

**Applications close on 11 July 2025