Client Solutions Specialist

2 days ago

Maroochydore, Australia Probe CX Full time

**Why Probe CX?**
- ** Dynamic Environment**:Thrive in a fast-paced and supportive workplace where you can level up your customer service skills.
- ** Career Growth**:Start with entry-level calls and progress to increasingly complex tasks, gaining experience and honing your skills. Many of our Team Leaders, Trainers, and Operations Managers began their careers as Customer Service Consultants. Your growth is our priority.
- ** Impactful Work**:**Be the first point of contact for a diverse range of customers, including the public and businesses, and make a real difference in their lives.
- ** Great Culture**:**Join a vibrant team with a culture rooted in fun, respect, integrity, innovation, and transparency.
- ** Be Part of Something Big**:**Contribute to the success of our government client and Probe CX

**About the role**

As a Client Solutions Specialist for our Government client at Probe CX, you will play a vital role in delivering high-quality customer service to the Australian public. Working in our contact centre in Maroochydore, Queensland, you will be the friendly voice on the other end of the line, helping everyday Australians and Businesses navigate government services and address their queries and concerns.

**What you'll be doing**
- Respond to inbound calls from customers, providing exceptional service and problem-solving skills
- Accurately record customer information and log details of interactions in our CRM system
- Research and provide detailed information about government programs and processes. All information at your fingertips with an in depth knowledge base
- Maintain a positive, empathetic and professional attitude at all times

**What we're looking for**
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking abilities to address customer queries effectively
- Commitment to delivering outstanding service and exceeding customer expectations
- Flexible and adaptable to changing priorities and a fast-paced environment
- Knowledge of government services and programs would be highly regarded
- Must be an Australian Citizen and have a 5 year footprint in Australia
- Able to work rotating shift with available Monday to Friday 8:00 am to 8:00 pm

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive.

At Probe CX equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%

  • Customer Solutions Specialist

    3 days ago

    Maroochydore, Australia Probe Asia Pacific Pty Ltd Full time

    Customer Solutions Specialist page is loaded Customer Solutions Specialist Apply locations Maroochydore QLD Australia time type Part time posted on Posted 4 Days Ago time left to apply End Date: September 30, 2025 (30+ days left to apply) job requisition id JR12524 At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do...

  • Customer Solutions Specialist

    3 weeks ago

    Maroochydore, Queensland, Australia Probe Asia Pacific Pty Ltd Full time

    Customer Solutions Specialist page is loadedCustomer Solutions SpecialistApply locations Maroochydore QLD Australia time type Part time posted on Posted 4 Days Ago time left to apply End Date: September 30, 2025 (30+ days left to apply) job requisition id JR12524At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it...

  • Customer Solutions Specialist

    2 weeks ago

    Maroochydore, Queensland, Australia Probe Asia Pacific Pty Ltd Full time

    Customer Solutions Specialist page is loadedCustomer Solutions SpecialistApply locations Maroochydore QLD Australia time type Part time posted on Posted 4 Days Ago time left to apply End Date: September 30, 2025 (30+ days left to apply) job requisition id JR12524At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it...

  • Customer Solutions Specialist

    2 weeks ago

    Maroochydore, Queensland, Australia Theprobegroup Full time

    Customer Solutions Specialist page is loadedCustomer Solutions SpecialistApply locations Maroochydore QLD Australia posted on Posted 27 Days Ago time left to apply End Date: July 31, days left to apply) job requisition id JR12125At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good...

  • Customer Solutions Specialist

    1 week ago

    Maroochydore, Queensland, Australia Probe CX Full time $60,000 - $80,000 per year

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Customer Solutions Specialist

    2 weeks ago

    Maroochydore, Queensland, Australia Probe Group Full time

    Apply NowBack to search resultsPrevious job Next jobJob DescriptionAbout the roleWe're on the lookout for multiple Customer Solutions Specialists to join our Maroochydore Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect...

  • Customer Solutions Specialist

    3 weeks ago

    Maroochydore, Queensland, Australia Probe Group Full time

    Apply NowBack to search resultsPrevious job Next jobJob DescriptionAbout the roleWe're on the lookout for multiple Customer Solutions Specialists to join our Maroochydore Contact Centre on a Full-Time basis who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect...

  • Client Manager

    4 days ago

    Maroochydore, Australia Aon Corporation Full time

    Posting Description: - Hybrid working arrangement - Work/Life balance - Position will suit someone who is looking to grow their insurance career with the world’s leading insurance broker and risk management firm. **Client Manager Maroochydore** We are seeking a Client Manager to join our Sunshine Coast Team based in Maroochydore, which specialises in...

  • Customer Solutions Specialist

    2 weeks ago

    Maroochydore, Queensland, Australia Probe CX Full time

    Do you have an eager to learn attitude? Do you have strong communication & customer service abilities? And do you have the ability to interpret customer needs & provide suitable solutions?If so, this is the role you've been looking for We are currently looking for passionate Customer Service Specialists to join our growing team in our fast paced contact...

  • Service Specialist

    2 weeks ago

    Maroochydore, Australia Aon Corporation Full time

    Posting Description: - Hybrid working arrangement - Position will suit someone who is looking to start their insurance career! - Endless career development opportunities within a global company **Service Specialist Maroochydore** We are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of...