
Customer Enquiries Consultant
2 days ago
Job Expectations
Build your career and Australia’s future.
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.
We have an exciting opportunity at nbn, as the Customer Enquiries Consultant, reporting to the Customer Enquiries Team Leader.
A bit about your role
In your role as the Customer Enquiries Consultant at nbn, you will play a key role in delivering high-quality customer service as part of the Customer Service Team, which supports end users across all stages of their journey.
The role requires strong communication skills, product knowledge, and the ability to resolve issues efficiently and empathetically. Consultants must manage their own workload, meet performance targets, and contribute to continuous improvement efforts in a dynamic, customer-focused environment.
A bit about you
Strong problem-solving, self-management, and effective communication skills are essential. Proficiency in using general and specific work-based technologies like Microsoft Office and CRM systems is also required, along with the ability to multitask efficiently.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
Click here to see our list of employee benefits
and why we're recognised as a WORK180 Endorsed Employer for Women.
Contact Us
page on our website.
Where to from here?
Worker Type
Fixed Term (Fixed Term)
Time Type
Full time
-
Customer Enquiries Consultant
2 weeks ago
Gold Coast, Queensland, Australia nbn® Australia Full time $60,000 - $90,000 per yearBuild your career and Australia's future.Not many people can say they are working on building Australia's future. With us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and true flexible working arrangements.We have an exciting opportunity at nbn, as theCustomer Enquiries Consultant, reporting...
-
Customer Enquiries Consultant
4 weeks ago
Gold Coast City, Australia NBN Co ltd. Full timeCustomer Enquiries Consultant page is loaded Customer Enquiries Consultant Apply locations Gold Coast time type Full time posted on Posted 4 Days Ago time left to apply End Date: August 30, 2025 (4 days left to apply) job requisition id 239533 Job Expectations Build your career and Australia’s future. Not many people can say they are working on...
-
Customer Contact Consultant
2 days ago
Gold Coast, Australia HAYS Full timeOpportunity to showcase your Customer Service skills **Your new company** Our client a Government department located centrally on the Gold Coast are currently seeking Inbound/Outbound Customer Contact Consultants to join their team on a contract basis. **Your new role** As a Customer Contact Consultant, you are responsible for providing clients with a...
-
Customer Care Consultant
1 week ago
Gold Coast, Australia HAYS Full timeA rare opportunity to join a dynamic team with a leading organisation at the forefront of the medical industry **Your new company** This is an opportunity to work with a well-established medicinal organisation located centrally on the Gold Coast. As their business is growing rapidly, they are currently looking for a Customer Care Consultant to join their...
-
Customer Service Consultant
7 days ago
Gold Coast City, Australia James Frizelle's Automotive Group Full timeFull-time, part-time, and casual opportunities available (casual rate $37.13/hr) - Multiple positions available with opportunity for overtime - 2-week’s comprehensive training through our training academy We are recruiting for a Customer Service Consultantto join our Business Development Centre located in Southport. Role Overview: We’re looking for a...
-
Sales Consultant
2 days ago
Gold Coast, Australia Vendito Consulting Full timeSector- Industrial - Job type- Full Time - Contact- 0481 615 947- Location- Gold Coast - Salary- 50k/year - 70k/year - Reference One of Australia's leading home improvement companies are looking for their next Sales Consultant. This company has over 30 retail locations and are known for their world class onboarding process, incredible sales training...
-
Customer Service Consultant
2 days ago
Gold Coast, Australia KBH Solutions Full timeSalary $50k + Super (negotiable) - Working Mon-Fri Only - Full Time and Part Time Positions - Free Parking and Gym Memberships - Southport location - Great development opportunity Key responsibilities in the role include: - Assist with repayment options - Loan documentation uploads - Assist with account updates - General enquiries - Have strong attention...
-
Member Services Consultant
1 week ago
Gold Coast, Australia HAYS Full timeA rare opportunity to join an luxurious tourism organisation as their new member services consultant **Your new company** Our client is a luxurious travel and tourism organisation based centrally on the Gold Coast. Due to their continued success a Member Services Consultant is needed to join their team on a permanent basis. **Your new role** As the member...
-
Member Services Consultant
6 days ago
Gold Coast, Australia HAYS Full timeJoin a luxurious travel organisation based centrally on the Gold Coast as their new Member Services Consultant **Your new company** Our client is a luxurious travel and tourism organisation based centrally on the Gold Coast. Due to their continued success a Member Services Consultant is needed to join their team on a permanent basis. **Your new role** As...
-
Customer Solutions Consultant
7 days ago
Gold Coast, Queensland, Australia MED-X Full time $60,000 - $90,000 per yearCustomer Solutions Consultant – Drive Service Excellence & Customer Growth in a Purpose-Led BusinessAre you passionate about delivering exceptional customer service while making a difference in the healthcare and environmental services space? We're looking for a Customer Solutions Consultant who thrives on solving problems, driving customer engagement, and...