Member Services Consultant

1 week ago

Gold Coast, Australia HAYS Full time

A rare opportunity to join an luxurious tourism organisation as their new member services consultant

**Your new company**
Our client is a luxurious travel and tourism organisation based centrally on the Gold Coast. Due to their continued success a Member Services Consultant is needed to join their team on a permanent basis.

**Your new role**
As the member services consultant you will be responsible for:

- Handling enquiries and providing excellent customer service
- Managing bookings
- Database management
- Processing transactions
- Handling complaints and problem solving
- Preparing correspondence and document control

**What you'll need to succeed**
To be successful you will have:

- Previous experience in a similar role or within a call centre environment (travel or tourism experience is advantageous)
- Excellent communication skills both written and verbal
- Professional phone manner
- The ability to build rapport and provide excellent customer service
- Ability to work full time Monday - Friday

**What you'll get in return**
In return you will receive a permanent role with a reputable travel organisation based centrally on the Gold Coast. This role is offering a competitive salary package and is based centrally on the Gold Coast.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2744929

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