Customer Care Consultant

4 days ago

Gold Coast, Australia HAYS Full time

A rare opportunity to join a dynamic team with a leading organisation at the forefront of the medical industry

**Your new company**
This is an opportunity to work with a well-established medicinal organisation located centrally on the Gold Coast. As their business is growing rapidly, they are currently looking for a Customer Care Consultant to join their team on a permanent basis.

**Your new role**
As a Customer Care Consultant, you are responsible for providing patients with seamless customer service. You will have an eye for detail and focus on speed and accuracy when scheduling appointments and entering client information into numerous customer management systems.
- Maintaining a high level of patient service and care while operating in a dynamic fast paced environment
- Work efficiently and productively in a team environment with attention to detail for data integrity
- Accuracy when responding to enquiries
- Manage correspondence efficiently in an efficient time frame/s
- Handle sensitive information and respond to patients with care

**What you'll need to succeed**
To be successful in this position you will have excellent communication skills and a strong call centre background. You will enjoy a stimulating, fast paced role and be both proficient and accurate with the input of data. You will have the ability to engage with a variety of personalities and respond to sensitive information, whilst providing an exceptional level of customer service and care.

**What you'll get in return**
This role will give you the opportunity to work with a well-established organisation in a rewarding role. This opportunity is a permanent full-time position, with Monday-Friday working hours. You will work in a close-knit team who promotes development of their staff and provides training and ongoing support.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2723030

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