Night Guest Service Agent

2 weeks ago

Pokolbin, Australia Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
We are looking for a friendly and professional Night Guest Service Agent to join the team at Oaks Cypress Lakes Resort on a full-time basis.

Hourly Rate: $29.40 per hour + Super + Company Benefits
Expected hours: 38 per week

**Responsibilities include**:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay
- Professional interpersonal and communication skills
- Availability to work independantly between 11.00pm and 7.00am, including weekends

**Qualifications**:
Previous experience working in hospitality, providing customer service and guest services is advantageous.

Study for free and receive $1000*

Minor Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work full-time or part-time with us.
- Receive a nationally recognised certificate
- Attend training during work hours
- Network with team members across hotels
- On completion, you will receive $1000 AUD
- Must be an Australian resident or citizen
- Please enquire with the hiring manager for eligibility details and terms and conditions.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- Hundreds of discount savings and earn cashback at your favourite retailers.
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday, Vaccine and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.

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