Guest Service Agent

2 weeks ago

Pokolbin, Australia MINOR Hotels Full time

Join Elysia Wellness Retreat as a part-time Guest Service Agent.

Duties include:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay
- Availability to work shifts between Monday to Sunday between 7am and 8:30pm
- Merchandising and retail sales in our on site boutique

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

**Qualifications**:
**Must have previous customer service experience**

Study for free and receive $1000*

Oaks Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.
- Receive a nationally recognised certificate
- Attend training during work hours
- Network with team members across hotels
- On completion, you will receive $1000 AUD
- Please enquire with the hiring manager for eligibility details and terms and conditions.

**Additional Information**:
Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday, Vaccine and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.

  • Guest Service Agent

    1 week ago

    Pokolbin, Australia Elysia Wellness Retreat Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Service Agent

    8 hours ago

    Pokolbin, Australia Oaks Hotels Full time

    Company Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: We are looking for an enthusiastic and professional full-time Guest Service Agent at Oaks Cypress Lakes Resort. **Salary**: $53,638.00 per year...

  • Guest Service Agent

    9 hours ago

    Pokolbin, Australia MINOR Hotels Full time

    We are currently looking for a professional and dedicated Guest Service Agent to join our friendly and supportive team at Elysia Wellness Retreat on a part time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agents

    2 weeks ago

    Pokolbin, New South Wales, Australia Minor International Full time

    OverviewOaks Cypress Lakes Resort are looking for a Casual & Full Time Guest Service Agent who are passionate about providing excellent customer service to join the team.The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agents

    2 weeks ago

    Pokolbin, New South Wales, Australia Minor International Full time

    OverviewOaks Cypress Lakes Resort are looking for a Casual & Full Time Guest Service Agent who are passionate about providing excellent customer service to join the team.The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    1 week ago

    Pokolbin, Australia Oaks Hotels Full time

    **Company Description** Elysia Wellness Retreat is part of the Minor Hotel Group. Minor Hotels has a portfolio of hotel brands including Oaks Hotels & Resorts. Elysia Wellness Retreat is a haven of relaxation for our guests and our team. When you join our team you can expect to work in an environment that fosters innovation, supports your career development...

  • Guest Service Agent

    1 week ago

    Pokolbin, Australia Elysia Wellness Retreat Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    6 days ago

    Pokolbin, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agents

    2 weeks ago

    Pokolbin, New South Wales, Australia Minor International Full time $104,000 - $130,878 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    2 weeks ago

    Pokolbin, Australia MINOR Hotels Full time

    Set amongst wide-open spaces of the NSW Hunter Valley, we are leaders in the health and wellness industry. The team at Elysia Wellness Retreat enjoy helping guests discover a new, transformative way to see life by balancing mind, body, and spirit to achieve lifelong health and wellness. We are looking for an experienced and enthusiastic Guest Service...