Technical Pre-sales

2 weeks ago

Perth, Australia Kinatico Full time

We power insights for better, safer workplaces together.

We are seeking a dynamic and experienced Technical Pre-Sales Consultant for Kinatico’s Compliance Solutions. The Technical Pre-Sales Consultant will support the Sales & Account Management team to ensure the delivery of technical solutions which meet our customer needs.

This role utilises workforce compliance domain expertise and power user software skills to undertake deep day to day engagement with our customers, Product and Support teams.

This role is a fantastic opportunity for someone who wants to gain insight into an established tech company with strong growth ambitions while also directly impacting customer satisfaction and delivery.

**DELIVER**ING** THE GOOD, STRIV**ING** FOR THE GREAT***
**Position responsibilities include but are not limited to**:

- With Kinatico’s Client Executives, engage with our customers to discover technical and business problems, as well as identify their drivers and key objectives.
- Prepare customer demonstrations, that talk to the specific needs of the customer.
- Present and demonstrate Kinatico solutions to customers.
- Formalising customer requirements and liaising with the Product and Engineering teams to design software feature solutions.
- Liaising with internal stakeholders to write, calculate and present approved quotes to customers to obtain sign off.
- Managing the process of communications with customer inhouse tools, such as Basecamp and Jira.
- Managing UAT with the customer to ensure expectations are met.
- Interfacing with the Client Services team on behalf of customers to resolve technical issues.
- Working with the Client executives and Line Manager to develop strategies on customer accounts.
- Resolving conflicts and providing solutions to customers in a timely manner.

**OUR TEAM’S STRENGTH COMES FROM EVERYONE’S INDIVIDUALITY***
**About you**:

- Workforce compliance/HRIS software experience desirable
- Experience in managing contract requirements
- Significant workforce compliance management solutions experience
- Significant software sales & presentation experience
- HR, Recruitment, Safety experience an advantage
- Customer relationship management skills 2-5 years
- Experience supporting sales processes.
- Experience in building out solutions based on business & customer problems.
- A passion for solving problems with technology.
- Excellent presentation, relationship building, listening and negotiation skills.
- Ability to work independently and within a collaborative team environment.
- Persistent and focused quality

**ARE YOU READY TO BE A KINATICAN?**

Where our passion, talent, delivery and impact collide our purpose lies. Powering insights for better, safer workplaces, helping organisations to know their people - we are a global leader in Reg-Tech. Our technology helps organisations to know their people.
- Flexible and supportive work environment
- A culture of development and recognition, we want our people to thrive
- Attend our Friday Funaticans in person and virtual events
- Bright, spacious office in the Perth CBD
- Work for an ASX listed company and a leader in Reg-Tech
- Join the company at an incredibly exciting time and enter a world of energy, enthusiasm and innovation

**TELL US ABOUT YOURSELF**

"In office, hybrid and remote working arrangements will be considered in Australia"

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