Server Management Administration

6 days ago

Sydney, Australia Axiom Technologies Full time

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

**About the Team & Role**
- This role is for a seasoned Linux & Cloud Administrator (L3/L4 Support) responsible for ensuring
24/7 availability of SAP systems within SAP ECS
- environments across hyperscalers (Azure, GCP, AWS, IBM Cloud) and SAP/Customer On-prem
Data Centers.
- The administrator will lead troubleshooting, Incident resolution, Request fulfilment and Problem
Management to enhance efficiency and reliability.
- Experience in working independently in large scale production environments.
- Willingness to work in shifts/oncall model as per business need.

Role description
Join our multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4
expert support Linux ( SUSE and Redhat ) and Windows OS, Hosted in hyperscaler platforms
Azure ,GCP,AWS,IBM Cloud ) and SAP/Customer On-prem DC.
Key Responsibilities:

- Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding
promptly to alerts and incidents in the Linux OS and infrastructure layers across
Hyperscalers and SAP Data Centers.
- Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change
management protocols during service request execution.
- Optimize standard operating procedures by leveraging automation techniques and
implementing automation solutions to enhance platform operations, efficiency, and reliability.
- Lead continuous improvement initiatives to enhance cloud services for SAP Applications,
emphasizing scalability, security, and performance.
- Collaborate with a diverse, multinational team to deliver world-class cloud services tailored
to SAP Applications for global enterprise customers.
- Contribute to designing and implementing strategies to optimize the customer experience
and ensure compliance with service level agreements (SLAs).

WHAT YOU’LL BRING
- 8 -12 years of experience in administering Linux operating systems (Redhat / SuSe) at an
advanced level, with a strong grasp of troubleshooting and resolving complex issues.
- Cloud Platform Expertise (Azure, GCP, AWS,IBM Cloud)
- Colleagues should have good knowledge in Compute, Storage and Network in the
Hyperscaler
- Networking & Security (TCP/IP, NAT, DNS, LDAP, Firewalls)
- Experience with Containers & Kubernetes
- Knowledge on running Linux OS in the physical server.
- Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP
proxies
- Hands-on experience in administering hyperscaler environments, which includes managing
compute and storage
- Hands-on experience in administering hyperscaler network infrastructure, including VPCs,
subnets, route tables, security groups, NSGs, and NAT gateways.
- Hands-on experience in administering and managing Containers and Kubernetes clusters
- Hands-on experience in tools like Nagios, Prometheus Service now
- Strong comprehension of IT security practices, particularly in OS hardening techniques.
- Proven track record in scripting languages ( PowerShell, Linux Shell, Perl, Python, Go, etc.)and adeptness with server automation tools like Ansible

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