B2b Sales Representative

**Job ID**: 298623
- **Date posted**: 07/07/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- $28.59 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- Position type: Permanent Full-time, 76hrs/fortnight
- Internal job title: B2B Generalist
- Work model: Hybrid - 3 days on-site from IKEA Perth, 2 days from home, once established in the role.
- Working hours: availability required between 9:00am - 5:00pm (AWST) Monday to Friday.
- Work from home requirements: A stable and fast internet connection is essential.

RECRUITMENT PROCESS

**About this work area**As a B2B Sales Representative your responsibilities will include, but are not limited to:

- Build and maintain strong, long-term relationships with local businesses, providing high-quality support across all remote channels - including live video - to ensure a seamless IKEA Business customer experience.
- Use active remote selling techniques to drive growth, including proposing add-on products, cross-selling and upselling to secure long-term profitability.
- Offer complete furnishing solutions, demonstrating a commercial approach in every customer contact, in order to maximise sales.
- Collaborate closely with internal teams to ensure all parts of a business customer orders are fulfilled, updating customers on status and potential issues to see projects through to completion.
- Proactively stay informed about products and services to align with commercial priorities and maintain the ability to steer sales.

As a B2B Sales Representative you are or have:

- Passionate about delivering exceptional customer service, motivated by sales growth, and eager to contribute to a high-performing team.
- Previous inbound sales experience (B2B preferred), or a minimum of 2 years in sales, customer service, or key account management.
- Confident and engaging phone manner, with excellent listening, communication, and relationship-building skills.
- Proven ability to meet team KPIs and achieve sales targets.
- Proficiency in computer systems and digital tools.
- Exceptional organisational skills and the ability to multitask effectively.
- A collaborative mindset, eager to share knowledge and insights within a team setting.

**We need people like you**At IKEA, work is so much more than a job. Come join us