Customer and Sales Support Administrator

2 days ago

Burleigh Heads, Australia TimePet Full time

**About the Role**

At **TimePet**, we’re proud to be a leader in the Australian Pet Industry and a **BCorp-certified**company that values teamwork, efficiency, and a strong work ethic.

We are looking for a dedicated and personable **Customer and Sales Support Administrator** to join our team in a full-time capacity. This role is key to ensuring smooth daily operations by providing exceptional administrative support to our sales team and delivering outstanding service to our customers.

**Key Responsibilities**
- Accurately process customer orders, including raising Purchase Orders and managing them through our CRM systems
- Support sales reporting and assist with basic data analysis to track performance and identify opportunities
- Provide general administrative assistance to the sales team, including the preparation of documents and submission materials
- Make outbound sales calls to promote and grow sales of our products
- Contact customers to confirm orders, provide status updates, and resolve any issues or concerns
- Perform clerical and administrative duties such as drafting correspondence, preparing documents, and supporting office tasks as needed
- Previous experience in **sales, sales support, or administrative roles**:

- Excellent **customer service skills** with a focus on creating positive customer experiences
- Strong **organisational skills** with the ability to **multi-task and prioritise tasks** effectively
- High level of **attention to detail** and accuracy in all work performed
- Ability to **work independently** while contributing to a **team-based environment**:

- Great **problem-solving skills** and the ability to think on your feet
- A **quick learner** with lots of initiative - a true **self-starter**:

- Proficiency in computer systems, including **CRM platforms** (such as Pronto and Xero) and **Microsoft Office Suite** (Excel, Word, Outlook, Power BI)

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Paid volunteer leave
- Professional development assistance

Application Question(s):

- Do you have experience in CRM platforms Pronto and/or Xero?
- How much notice do you need to give to your current employer?

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service

    7 days ago

    Burleigh Heads, Australia QHDC Australia Full time

    QHDC Australia is a Gold Coast based business specialising Shopping Trolley manufacturing, Maintenance and supply. We are looking for a full time Office/Internal Sales Assistant to provide administration and Sales support. This is an excellent opportunity for you to kick start your new career, you will be provided with great learning and development...

  • Customer Support/sales Consultant

    1 day ago

    Burleigh Heads, Australia Payment Brands Group Full time

    **The Payment Brands Group** has been working within the Finance and Fintech sectors for 15+ years across Australia, New Zealand and USA. Our mission is to improve the financial health of businesses through the latest technologies, efficient payment methods and access to our suite of services to combat slow payers. **The Position**: We are looking for...

  • Sales and Marketing Coordinator

    2 weeks ago

    Burleigh Heads, Australia Easy Green Interior Full time

    **Job Title**: Sales and Marketing Coordinator **Location**:Burleigh Heads** **Company**: Easygreen Interior **Employment Type**: Full-Time/Part-Time **About Us**: Our company specializes in creating custom indoor greenery solutions using preserved, artificial, and living plants. We are passionate about transforming spaces with innovative plant designs...

  • Disability Support Worker

    2 days ago

    Burleigh Heads, Australia National Disability Support and Care (NDSC) Full time

    Responsibilities: - Provide direct support and care to individuals with disabilities in their daily activities - Assist with personal hygiene tasks, such as bathing, grooming, and dressing - Help individuals with meal planning, preparation, and feeding - Support individuals in participating in recreational activities and community outings - Assist with...

  • Internal Sales/Estimator

    23 hours ago

    Burleigh Heads, Queensland, Australia Pacific Hoseflex Full time $104,000 - $130,878 per year

    Company informationAn industry leader in engineering fluid transfer products Pacific Hoseflex is a third generation family operated business and Australian owned. A progressive and digital business with over 30 years experience, qualified personnel and extensive research & development. Check out our Facebook page to see more about who we are and what we...

  • showroom sales consultant

    5 days ago

    Burleigh Heads, Queensland, Australia Burleigh Tiles Full time $40,000 - $60,000 per year

    SHOWROOM SALES CONSULTANT BURLEIGH TILES Burleigh Heads, QLD Part-Time About Us: Burleigh Tiles is a proud, locally owned and operated family business, serving the community since 1982. As local leaders in the retail floor tile industry we've built a reputation for quality products, expert advice and friendly customer service. Due to continued business...

  • Casual Customer Service and Sales Assistant

    5 days ago

    Burleigh Heads, Queensland, Australia Beacon Lighting Full time $40,000 - $60,000 per year

    Casual customer service and sales role available at our Burleigh Heads store Comprehensive and ongoing training - no lighting experience needed Generous team member discounts, a fun team culture and performance based profit share incentives BENEFITSTHE ROLEProvide expert professional customer service to our retail and trade customers Promote and expand...

  • Sales and Marketing Manager

    7 days ago

    Burleigh Heads, Australia Smith&Co Group Pty Ltd Full time

    Job Title: Sales and Marketing Manager Company: Smith&Co Group Location: Gold Coast, Australia About Us: Smith&Co Group is a leading Gold Coast-based painting company with a reputation for excellence in delivering high-quality painting services. With a strong foundation in the construction industry, we pride ourselves on transforming spaces and exceeding...

  • Casual Customer Service and Sales Assistant

    5 days ago

    Burleigh Heads, Queensland, Australia Beacon Lighting Full time $40,000 - $60,000 per year

    If you are passionate about sales and building strong customer rapport, we want youCasual customer service and sales role available at our Burleigh Heads store Comprehensive and ongoing training - no lighting experience needed Generous team member discounts, a fun team culture and performance based profit share incentives BENEFITS To reward you for your...

  • administrator

    4 weeks ago

    Burleigh Heads, Queensland, Australia Randstad Full time

    Permanent Part-Time Administrator - Burleigh HeadsRandstad is seeking a Permanent Part-Time Administrator to join a food product supplier in Burleigh Heads. If you're detail-oriented and have a customer service background, this could be the perfect role for youDetails:Position: AdministratorContract: Permanent Part-TimeHours: 4 full days per week - (8am to...