Operations Supervisor

**About Ventura**

Ventura has been moving people since 1924 and is the largest privately owned bus company in Australia. We have been providing dependable, friendly and sustainable bus services for over 90 Years. With over 1600 employees and over 950 buses and coaches, Ventura carries more than 36 million passengers across Melbourne each year. Ventura are a robust employer who have stood the test of time through the global pandemic, with a positive workplace culture that embraces diversity, inclusion and feedback from our employees.

**The Role**

We are currently looking for an experienced Control Room (Operations) Supervisor with a strong customer service focus to join our dynamic team in Knoxfield.

Advance your career with one of Melbourne's leaders in passenger transport in the role of Operations Supervisor. Reporting to the Senior Operations Supervisor, the Supervisor is responsible for the supervision and day to day direction and leadership of Drivers and other staff relevant to the depot.

This Full Time role will be based at our busy Dandenong depot.

**Key Responsibilities**
- Ensure drivers depart on time at the commencement of all shifts and changeovers
- Minimise any service disruptions by following policies with regards to vehicle breakdowns, absenteeism, on road / in yard accidents or road closures as indicated by Vic Roads. This involves ensuring that the Operations Centre is staffed at all times
- Providing support and communication to drivers on the road, by means of radio and telephone where required, as well as face to face guidance

**What are we looking for?**
- Commercial experience gained within the Hospitality, Transport, Defence or Manufacturing sectors would be highly desirable
- Tertiary qualification in related field (desirable)
- Experience in coordinating, managing and/or scheduling operations across teams and/or mobile workforces would be highly advantageous
- Excellent communication skills, both face to face and remotely
- Superior customer service experience
- Excellent time management and organisational skills
- Ability to manage workloads in a fast paced and demanding work environment
- Intermediate Word & Excel skills
- Willingness to work to a rotating roster (4am - 2am)
- Ability to gain police clearance

**What we offer**
- Full time employment in a secure, growing Industry Leader
- Training and career development opportunities
- Genuine opportunities for career progression within a secure company
- Fantastic workplace culture
- Social club
- MR License training
- Onsite parking

**How to Apply**

**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $75,000.00 per year

Schedule:

- 12 hour shift
- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Dandenong, VIC 3175: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 19/03/2022