Technology Support Officer

2 days ago

Brisbane, Australia Thomson Geer Full time

Brisbane
- Permanent / Full Time

Thomson Geer is a leading national commercial law firm with offices in Melbourne, Sydney, Adelaide, Brisbane and Perth. The firm has approximately 560 partners and staff nationally, and offers a dynamic, friendly and professional work environment. We are passionate about constantly providing value to our clients - their business success is our priority. This focus on client value is a key reason for our success

**The role**:
We are currently looking for a full-time Technology Support Officer to join our Brisbane office. The role is nationally responsible for the provision of timely, efficient and effective IT support services to the firm.

Responsibilities of the role:

- Assist in maintenance and support all IT infrastructure hardware and software including switches, routers, servers, SAN's, desktops, laptops, MFD's, Cisco phones and mobile devices.
- Resolve network scanning and printing issues.
- Resolve desktop hardware issues.
- Utilise and maintain helpdesk database.
- Management and troubleshooting of mobile devices and system remote access.
- Setup and trouble shoot audio visual and video conferencing systems.
- 2+ years' experience in technology support.
- Demonstrated excellent communication skills
- Solid knowledge of PC hardware and software - Windows desktops, MS Office 2016 Suite, hardware peripherals (printers and laptops)
- Experience in the use of helpdesk ticketing systems
- Highly organised with excellent time management
- Logging and correct handling of all relevant incident/service requests
- Ability to conduct initial investigation and diagnosis of issues
- A willingness to learn and be self-motivated
- Ability to conduct initial investigation and diagnosis of issues
- A strong customer service focus
- Prior experience working within a helpdesk environment
- Flexibility in working hours

Previous experience working in a technology support role within a commercial law firm will be highly regarded.

**What we offer**:
At Thomson Geer, we are proud to offer our employees a collegiate and supportive team environment, with accountability and modern working practices.

  • Technology Support Officer

    2 days ago

    Brisbane, Australia Queensland University of Technology Full time

    $81,928 to $88,710 - Ongoing, full-time - Gardens Point **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Technology Support Officer to join Digital Business Solution, Administrative Division. **Real world impact** QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and...

  • Technology Support Officer

    2 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $81,928 to $88,710 - Ongoing, full-time - Kelvin Grove **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Technology Support Officer (Learning Environments Design and Projects) to join Digital Business Solution, Administrative Division. The Technology Support Officer (Learning Environments - Design and Projects) will work...

  • Associate Director, Technology Support

    2 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    An attractive salary package will be negotiated. - Fixed-term, full-time - Kelvin Grove **Who are we looking for?** Queensland University of Technology (QUT) is seeking an Associate Director, Technology Support to join Digital Business Solutions, Administrative Division. The Associate Director, Technology Support, provides strong leadership and direction...

  • Technology Support Officer

    6 days ago

    Brisbane, Australia Empire Careers Full time

    Location : Brisbane Job Type : Permanent Job Salary : $75000 - $90000 per annum Our client, a leading national commercial law firm with offices in Melbourne, Sydney, Adelaide, Brisbane, and Perth are seeking a full-time **Responsibilities** *** **Skills** - 2+ years' experience in technology support in a professional services environment - Solid...

  • Technology Support Officer

    2 weeks ago

    Brisbane, Australia PRA Full time

    **CBD fringe location**: - **$92k+ super**: - **1 year Fixed-term**: - **Work on some huge events in Brisbane!** **The company**: Our client are based in the inner Western Suburbs/ CBD fringe, and provide venue management and operational support at events enjoyed by people across Queensland. You will have the opportunity to work on some of the largest...

  • Technology Support Officer

    1 week ago

    Brisbane, Australia Hudson Australia Full time

    This pay rate is inclusive of mandatory 25% casual loading Our client is seeking a dedicated IT Support Officer to provide high-quality IT support and advice to our staff, while supporting the Business Systems team. This role is ideal for someone with experience in technology support who is eager to learn, adaptive, and thrives in a fast-paced,...

  • Student Support Officer

    2 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    $74,013 to $83,479 - Fixed-term, full-time - Gardens Point (hybrid option available) **Who are we looking for?** We are seeking a Student Support Officer to join ,. The Student Support Officer is a front-line position and includes high level consultation with prospective students, current students, academic staff and other key stakeholders across the...

  • Technology Services Manager

    1 week ago

    Brisbane, Australia Technology People Australia Full time

    As the **Technical Services Manager**, you would be responsible for solution development, technical design, build and deployment, including mentorship and coaching of technical staff and customers at handover time. **Key Responsibilities**: - Ability to scope and manage projects. - Preparation and maintenance of operational documentation to support...

  • Technology Support Lead

    2 weeks ago

    Brisbane, Australia Stadiums Queensland Full time

    The Technology Support Lead is responsible for the team leadership and operational delivery of the support activities of the Technology Services group. In addition to providing comprehensive technology support services for Stadiums Queensland's day-to-day venue and corporate activities, the Technology Support Lead will also be responsible for ensuring event...

  • Team Leader, Technology Support, Digital Business

    2 weeks ago

    Brisbane, Australia Queensland University of Technology Full time

    Working in a collaborative service focussed environment the Team Leader, Technology Support will provide leadership and support to a team of technology specialists in the delivery of efficient and effective client focussed technology support in a large complex organisation with a fast-paced changing service environment. The team provides technology services...