Customer Administrative Officer

2 weeks ago

Gold Coast, Australia Public Trust Office Full time

About the role
The Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events.
As a Customer Administrative Officer, you will play an pivital role in delivering high-quality administration, telephone, and reception services to customers, service providers, and the public. This is a unique opportunity to engage with diverse customers, providing exceptional service and referral to appropriate resources. You'll be the welcoming face of QPT, the first point of contact for inquiries, and instrumental in maintaining a professional and supportive environment. Your role will involve administrative support, effective communication, and proactive problem-solving to ensure customer satisfaction.
This is a temporary full-time opportunity until 31 January 2025 with possible extension based in Southport. To learn more about this role, please download the attached role description.
About you
You bring a strong customer focus and thrive in a collaborative team environment. Operating with efficiency in a fast-paced setting, you excel in managing competing priorities and take pride in serving the Queensland community.
To excel in this entry-level role, the following attributes will be your keys to success:

- Thriving in the bustling environment of daily tasks
- Possess a can-do attitude
- Attention to detail
- Willingness to learn
- Ability to maintain focus and optimism under pressure, ensuring steady performance
- Excellent communication skills; both written and verbal
- Collaborative team player
- Customer service orientated

What we offer
- A fulfilling role where your skills directly impact lives
- Dynamic work environment with diverse responsibilities
- Opportunities for personal and professional growth
- Supportive cultures prioritising employee mental health and wellbeing

Interested in applying?
**Please provide the following information**:

- Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
- A cover letter (no more than two pages) outlining recent motivation and your ability to demonstrate the 'Key capabilities' required to perform the 'Key responsibilities' of the role, as outlined above.
- Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.

QPT is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Customer Administrative Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Public Trust Office Full time

    About the roleThe Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events.As a Customer Administrative Officer, you will play an pivital role in delivering high-quality...

  • Office Administrator

    1 week ago

    Gold Coast, Queensland, Australia Rede Accountants Full time

    Role DescriptionThis is a full-time, on-site role for an Office Administrator located at Robina on the Gold Coast, QLD.The Office Administrator will be responsible for our electronic filing system including document collation of tax returns and financial reports, assist with ATO administration including document preparation and lodgement tracking, maintain...

  • Office Administrator

    1 week ago

    Gold Coast, Queensland, Australia Rede Accountants Full time

    Role DescriptionThis is a full-time, on-site role for an Office Administrator located at Robina on the Gold Coast, QLD. The Office Administrator will be responsible for our electronic filing system including document collation of tax returns and financial reports, assist with ATO administration including document preparation and lodgement tracking, maintain...

  • Office Administrator

    1 week ago

    Gold Coast, Queensland, Australia Rede Accountants Full time

    Role DescriptionThis is a full-time, on-site role for an Office Administrator located at Robina on the Gold Coast, QLD. The Office Administrator will be responsible for our electronic filing system including document collation of tax returns and financial reports, assist with ATO administration including document preparation and lodgement tracking, maintain...

  • Office Administrator

    2 weeks ago

    Gold Coast, Queensland, Australia Rede Accountants Full time $104,000 - $130,878 per year

    Company DescriptionRede Accountants is committed to helping clients achieve their desired level of success. Progressive and proactive, we aim to be a part of our clients' success rather than merely recording past results. We share a wealth of knowledge with our clients and continuously strive to offer valuable insights to those who join us.Role...

  • Administration Support Officer

    1 week ago

    Central Coast, Australia NSW Department of Customer Service Full time

    OverviewAdministration Support Officer at NSW Department of Customer ServiceLocation: Gosford NSW – Hybrid working arrangementsDuration: Temporary up to 6 monthsClosing Date: Monday 22 September 2025 (9:59 AM)Base pay rangeA$84,659.00/yr - A$92,701.00/yrAbout the roleAn exciting opportunity has arisen for an Administrative Support Officer to join the...

  • Office Administrator

    6 days ago

    Gold Coast, Queensland, Australia beBeeAdministrative Full time $90,000 - $110,000

    Key ResponsibilitiesWe are seeking an experienced Administrator to oversee all administrative and office management functions.This full-time role will be responsible for managing the day-to-day operations of the office, including overseeing staff and procedures.The successful candidate will coordinate and prioritise workloads, delegating tasks and providing...

  • Customer Service And Administration Officer

    2 weeks ago

    Gold Coast, Queensland, Australia Integrated Human Resourcing Full time

    Our client, a privately owned strata management company with offices across Australia's East Coast, is currently hiring a customer service / administration professional to join their Client Solutions team on a full-time basis.**The Position**This is a unique, fast paced opportunity working in a friendly and supportive team. This role offers a refreshing...

  • Office Administrator

    2 weeks ago

    Gold Coast, Queensland, Australia Amm Group Admin Pty Ltd Full time

    Our Scrap metal yard on the Gold Coast is seeking an immediate start for an Office Administrator to join our team.Duties include cash payments, daily cash reconciliation, speaking to customers in person and over the phone & booking in collections.Must have great customer service skills and have great office administration experience including Microsoft...

  • Administration Support Officer

    1 week ago

    Central Coast Council, Australia NSW Department of Customer Service Full time

    OverviewAdministration Support Officer at NSW Department of Customer ServiceLocation: Gosford NSW – Hybrid working arrangementsDuration: Temporary up to 6 monthsClosing Date: Monday 22 September 2025 (9:59 AM)Base pay rangeA$84,659.00/yr - A$92,701.00/yrAbout the roleAn exciting opportunity has arisen for an Administrative Support Officer to join the...