Customer Service Officer

3 days ago

Sydney Central Business District, Australia HCF Full time

**About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with information about our range of health and other insurance products. This a Part-Time position based in our George St Branch (Monday to Wednesday) **Responsibilities** - Perform needs-based selling to customers face to face for HCF health insurance policies with exposure to selling Life and Travel policies - Achieve and exceed sales and service targets - Provide first contact resolution in all customer interactions - Maintain accurate membership information in accordance with HCF policy and procedure **About you** - Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience - Previous experience in a customer service environment - The ability to quickly learn complex computer systems - Ability to work in a team environment - Ability to adapt positively to frequently changing work practices and needs - Have the ability to work six weeks fulltime to participate in comprehensive training **Culture** Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best. We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members. **Benefits** - Up to 50% discount on health cover, pet and travel insurance - Organisational wide Recognition & Rewards program - Generous Parental Leave Scheme - Health and Wellbeing Initiatives - Additional time off in the form of a "Family & Friends day"

  • Customer Service Officer

    5 days ago

    Sydney Central Business District, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 536788**Job Summary**: - **IMMEDIATE START - 3 Month Contract with Views for Extension and Permanency**: - **Located in Pymble - Fully On-site Work**: - **Career Progression and Development Opportunities** **The...

  • Council Customer Service

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Council Customer Service **Your new company** At the heart of this organisation is community and this established Council is seeking a superior Customer Service Officer who values this. A creative community with diverse and harmonious neighbourhoods they are proud to be made up of different cultures, ideologies and experiences that define them. **Your new...

  • Customer Service Representative

    7 days ago

    Sydney Central Business District, Australia HAYS Full time

    Customer Service Opportunity within a leading food distribution company | 60k + super | Banksmeadow **Your new company** *** Work for a national food importing company who distribute nationally to supermarkets, wholesalers, hotels/resorts, private shops, manufacturers, shipping providers and airline caterers. You will be a part of a close knit and supportive...

  • Customer Service Representative

    2 weeks ago

    Sydney Central Business District, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 539846**Job Summary**: - 6 Month Contract with Strong Views for Permanency - Located in St Leonards - Exciting Opportunity to Work within a Global Company - 6 Month Contract with Strong Views for Permanency - Located in St...

  • Customer Service Advisor

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Fantastic Opportunity to join NAB Today! Duration - 12 months Assignment with the potential to be extended or made permanent Location - Parramatta NSW $34.58ph + Super Come join the NAB assist team today! You will work 7 weeks fully based in the office in Parramatta whilst you are training, after this initial training period you will have the...

  • Customer Service Advisor

    1 day ago

    Sydney Central Business District, Australia HAYS Full time

    Customer service opportunity at diverse and inclusive bank! **Your new company** Ubank is Australia’s first homegrown digital bank and has been supporting everyday Australians since 2008. They are currently experiencing rapid growth and are now looking to welcome energetic, dynamic professionals who have a strong passion for providing exceptional...

  • Customer Service Representative

    2 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Work for one of Australia's leading Insurance Company's **Your new company** Claims Consultants are responsible for the management of claims activities required to process claims within expected delivery timeframes and delivering effective and consistent customer service whilst minimising costs to Coles. The role is permanent full time and will be based from...

  • Customer Service and Collections Officer

    3 days ago

    Sydney Central Business District, Australia HAYS Full time

    Fantastic opportunity to develop your career with a big 4 bank. Temp to perm. $34.33. **Your new company** Working for a Big4Bank who prides themselves on diversity and inclusion, you will be joining a supportive and progressive team who have the customer at the heart of everything they do. With the backing of a Big4 - you will have ample opportunity to...

  • Customer Service Advisor

    7 days ago

    Sydney Central Business District, Australia HAYS Full time

    Join a well established banking company where your career has no boundaries! **Your new company** Join a well established banking company where your career has no boundaries! This is a company who are widely known for innovation and disrupting the Financial Services industry. This is your chance to embark on a career at a company that lead the way in the...

  • Customer Service Advisor

    7 days ago

    Sydney Central Business District, Australia HAYS Full time

    **Your new company** Join a well established forward thinking Fintech Ubank. This is a company who are widely known for innovation and disrupting the Financial Services industry. Located in the heart of the CBD within the interaction hub, on any given day you will handle interactions from Ubank customers regarding their account and help them move across to a...