Key Account Executive

2 weeks ago

Perth Airport, Australia SGS Full time

Company Description

We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

**Job Description**:
SGS is looking for a Key Account Executive based in Perth. As a senior member of the team, you will have the responsibility to ensure customer service in laboratory sampling and testing services. You will create partnerships with existing and potential clients, identify and develop new or improved service offerings and so grow the value of our customer base.

Some main responsibilities will be:

- Maintain strong relationships with key clients and ensure their retention
- Achieve organic growth in account base through proactive measures
- Acquire a thorough understanding of key customer needs and requirements
- With the Business Manager meet and visit current and potential clients on a regular basis to continue to improve the SGS market position.
- Prepare quotations and assist in preparation of tenders.
- Ensure invoices are issued promptly and correctly.
- Prepare monthly performance reports for our clients
- Provide technical support to clients
- Monitor and report on client satisfaction issues
- Ensure the business/s revenue meets targets in terms of services to existing and new clients
- Develop, monitor and hit Key Performance Indicators for the client and sample administration teams.
- To contribute to the running and strategic planning of the Environmental Business in Western Australia as part of the Leadership Team.

**Qualifications**:

- Formal qualifications in Science
- Preferred experience in Water Testing
- Experience in people and laboratory management/operations
- Experience in laboratories as an Account Management, Sales or Customer Service

Additional Information

**WHY WORK FOR SGS?**
Working at SGS means joining an innovative, global Company. Let’s break down what that means for you.
- As a Company, we have embraced the shift to **flexible work**. We encourage our employees, wherever operationally possible, to work in arrangements that support a work-life balance.
- We’re a Company who believe our impact on society is important, so **Sustainability is embedded in our culture **and the way we do business.
- ** Paid Parental leave **scheme for 8 weeks for eligible employees.
- We are driven to ensure we have a positive impact on our local communities through **paid employee volunteering days** and regularly encouraging time off to donate blood.
- ** Health & Wellbeing** is important to us, which is why we offer annual health club membership rebates and discounted private health insurance, as well as a supportive Employee Assistance Program.
- ** Ongoing learning & development** is vital to the success of any Company. We believe in investing in our employees, so we offer education assistance programs and encourage the use of our online learning platform.
- ** Career Development Opportunities **(nationally and Globally)

**COME TO WORK AND BE 100% YOU**

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

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