Service Coordinator

6 days ago

Artarmon, Australia Endress+Hauser Australia Pty. Ltd. Full time

Due to our continual success and growth, **Endress+Hauser Australia **have a brand new role available for a Service Coordinator to join our National Service team located in Artarmon, Sydney.

As Service Coordinator your role will provide the primary support to our Field Service team and provide our customers with the first point of contact to initiate Field Service work. This includes support for a range of services, such as scheduling, quoting, material coordination, customer follow up and invoicing for the Service team.

**Role + Responsibilities**:

- Coordination and research of all aspects of a field service visit including personnel, tools, parts, and equipment needed to execute field service works
- Prepare and check quotations for Service work as outlined by customer requirements
- Create and send pre-notifications to customers or colleagues on request or as required
- Order products from product centres or 3rd parties and create PO as required
- Ensure all paperwork for executed service work is collected from Service Technicians and processed correctly e.g. Field Service Reports, JSEAs and any certificates produced for calibration, verification and commissioning
- Ensure job is completed by Service Technician and then close off service order and commence invoicing process
- Participation in monthly service meetings, planning meetings and operational reviews as and when required
- Enter sales orders into SAP as required
- Analyse contribution margins on orders prior to invoicing to ensure acceptable margins are achieved
- Evaluate and enter information for customer terms and conditions, including safety requirement questionnaires
- Responsible for maintaining Service Backlog
- Responsible for handling and correcting problems that arise with scheduling, pricing, incorrect information on reports or invoice, disputes in pricing, credits, etc.
- Ensure calibration tools are in calibration as per the schedule to be ready for the next job
- Task assignment based on the competencies of Field Service Engineers and the needs of the customer

**Skills + Experience**:

- Previous experience in a similar role
- Experience working with dispatching or transportation
- Experience putting together larger proposals for projects would be highly regarded
- Exceptional customer service skills to both internal and external customers
- Knowledge and experience in instrumentation and control would be ideal but not essential
- Highly organized with the ability to multi-task
- Attention to detail and demonstrated ability to follow-through on tasks to completion

**Benefits + Perks**:

- Competitive Salary
- Achievable Commission payments
- Wellness Program + 1 Wellness Day per annum
- Paid Parental Leave
- Employee Assistance Program (EAP)

  • Service Coordinator

    2 weeks ago

    Artarmon, Australia Endress & Hauser Australia Pty. Ltd. Full time

    At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we...

  • Support Coordinator

    2 weeks ago

    Artarmon, New South Wales, Australia My Voice Pty Ltd Full time $60,000 - $80,000 per year

    About Us:My Voice Pty Ltd is an Australian Business providing services to people with disability and their families across NSW and the NT. Our work is constantly informed by the lived experience of people with disability, their families and support staff. We have a strong commitment to quality and achieving meaningful outcomes in people's lives as they...

  • Warehouse Coordinator

    3 days ago

    Artarmon, Australia Endress & Hauser Australia Pty. Ltd. Full time

    At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we...

  • Warehouse Coordinator

    2 weeks ago

    Artarmon, New South Wales, Australia Endress+Hauser Australia Pty Ltd Full time $60,000 - $80,000 per year

    At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we...

  • Scheduling Coordinator

    2 weeks ago

    Artarmon, New South Wales, Australia ifindtalent Full time $90,000 - $120,000 per year

    Are you ready to step up in your career and join a market leader in electrical, IT/communications, and facilities maintenance services? With almost three decades in the industry, our client delivers large-scale projects for some of Australia's biggest brands — all while fostering a positive, team-oriented workplace.What's on Offer Full-Time, On-Site...

  • Programming Coordinator

    18 hours ago

    Artarmon, Australia Foxtel Group Full time

    **Programming Coordinator** **Location**: Artarmon A career with us means working across one or more of our brands including Foxtel, Hubbl, Kayo, BINGE, Flash, Fox Sports and Foxtel Media. When you join, the **Perks at Work** are taken care of. - You’re part of Fox Flex - our hybrid way of working with time spent working at home and from campus -...

  • Media Planning Coordinator

    2 weeks ago

    Artarmon, Australia Foxtel Full time

    **Media Planning Coordinator**: - **Job no**: 4083 **Work type**: Full time **Location**: Artarmon **Categories**: Administration, Data, Analytics & Insights, Marketing & Communications The Media Planning Coordinator will work with the Media Planning team to implement and optimise marketing programs to drive group product acquisition and other business...

  • Screens Coordinator

    1 week ago

    Artarmon, Australia Foxtel Group Full time

    **Description**: A fantastic entry-level opportunity to kick-start your career where you will gain first-hand exposure to how campaigns are built, pitched, and executed - developing foundational skills for a career in media sales! At Foxtel Media, we redefine what premium advertising means in the streaming era. As the innovative advertising arm of the...

  • Panel Shop Customer Service Advisor

    3 days ago

    Artarmon, Australia Alto Group Full time

    **The Opportunity**: This is an exciting and rewarding opportunity for a customer-focused Receptionist /Administration coordinator to join our Audi VW and JLR approved Body repair shop. **Qualifications & experience** - 2 years previous experience in a similar role/industry (Dealer Service Advisors considered.) - Intermediate to advanced Microsoft Office...

  • Senior Cyber Security Engineer

    2 days ago

    Artarmon, New South Wales, Australia Special Broadcasting Service (SBS) Australia Full time $120,000 - $180,000 per year

    Join Australia's most distinctive and diverse broadcasterOpportunity to be part of a dynamic Cyber Security TeamHybrid (Sydney-based) / Full-time / Permanent RoleAt SBS, we embrace difference, and we welcome applications from people of all backgrounds.We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our...