Customer Support Consultant

1 day ago

Brisbane, Australia ANZ Banking Group Full time

**Job Title**: Customer Support Consultant - Suncorp Bank
**Req ID**: 80058
**Department**: SB Business Operations
**Division**: Suncorp Bank
**Location**: Brisbane
About Us
About the Role
Business Banking Operations has the operational accountability for the end-to-end processing of Business Banking loans including for Commercial, Agribusiness, Property and Small to Medium Enterprise customers and Deposit Accounts. This role is responsible for onboarding non-personal customers via Business Online Origination channel. This will also include maintaining and enhancing data quality within Business Banking including account openings, processes, and enquiries.
**Role Location**: 80 Ann Street, Brisbane QLD 4000
**Role Type**: 12 month Maximum Term, Full-time with multiple opportunities
What will your day look like?
As a Customer Support Consultant, your accountabilities include:
Understands role requirements, achieves quality and timely outcomes, and strives to do better
Delivers on commitments being genuine and direct and ensuring fair outcomes for all
Works through challenges and raises risks to achieve results
Listens to customers, speaking up on their behalf and takes action to deliver the right outcome
Finds diverse ways to perform work and identify innovative solutions
Adapts to change, willing to pivot around business needs and learns from experiences
Assists others, shares knowledge and strengths, taking ownership of team goals
Invites different views and experiences to create diverse perspectives
Engages with the team, celebrating the success of others and ensuring the safety and wellbeing of all
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Tertiary qualifications - Desired but not essential
Banking professional and/or institutional knowledge pertaining to the finance industry or business lending in Australia (mandatory).
Working knowledge of business customer entity structures.
In-depth experience in KYC (desirable).
Experience in administration in a fast-paced environment, including a strong understanding of compliance requirements.
You are not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
04/11/2024, 11.59pm, (Melbourne Australia)

  • Customer Support Consultant

    9 hours ago

    Brisbane, Australia RPMGlobal Full time

    **About the Role** RPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu...

  • Customer Support Consultant

    9 hours ago

    Brisbane, Australia RPMGlobal Holdings Limited Full time

    **About the Role** RPM is seeking an experienced Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving MinVu support cases. MinVu...

  • Customer Support Consultant

    9 hours ago

    Brisbane, Australia RPMGlobal Full time

    **About the Role** RPMGlobal is seeking a Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving issues for our MinVu product....

  • Customer Support Consultant

    9 hours ago

    Brisbane, Australia RPMGlobal Holdings Limited Full time

    **About the Role** RPMGlobal is seeking a Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters. The Customer Support Consultant will be responsible for investigating and resolving issues for our MinVu product....

  • Customer Support Consultant

    1 day ago

    Brisbane, Queensland, Australia RPMGlobal Full time $80,000 - $120,000 per year

    About the RoleRPMGlobal is seeking a Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters.The Customer Support Consultant will be responsible for investigating and resolving issues for our MinVu product. MinVu is...

  • Customer Support Consultant

    5 hours ago

    Brisbane, Queensland, Australia Topdeck Travel Full time

    Position: Customer Support Consultant – Global TouringReporting to: Customer Sales Team LeaderLocation: Brisbane, AustraliaContract: Permanent, Full TimeThe Global Touring team inspires people through life-changing travel experiences.We're a group touring company, and through our brands Topdeck Travel and Back-Roads Touring, we are continuously developing...

  • Customer Support Consultant

    4 weeks ago

    Brisbane, Queensland, Australia ROBERT WALTERS AUSTRALIA Full time

    This role is at the heart of a service centre that provides support to players and retailers across multiple jurisdictions. The successful candidate will be responsible for delivering consistently high-quality service, offering advice and resolving various queries from our Lotteries and Keno customers and outlets. This is an excellent chance to work in a...

  • Customer Support Consultant

    1 day ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Position : Customer Support Consultant – Global TouringReporting to : Customer Sales Team LeaderLocation : Brisbane, AustraliaContract : Permanent, Full TimeThe Global Touring team inspires people through life-changing travel experiences. We're a group touring company, and through our brands, we are constantly developing our product range, driving growth...

  • Customer Support Consultant

    6 days ago

    South Brisbane, Australia Topdeck Travel Ltd Full time

    **Position**: Customer Support Consultant - Global Touring **Reporting to**:Customer Sales Team Leader **Location Base**:Brisbane, Australia **Contract**:Permanent, Full Time The Global Touring team inspires people through life-changing travel experiences. We’re a group touring company, and through our brands Topdeck Travel and Back-Roads Touring are ever...

  • Customer Support Consultant

    6 days ago

    Brisbane, Australia TSA Group Full time

    Company Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...