Program Support Officer, Act, 12 Months

1 day ago

Canberra, Australia Infopeople Full time

Program Support Office
- Large Transformation Programs Experience
- Strategic Partnerships Development and Management

**Key Accountabilities**
- Provide project and operational support, including monitoring and reporting on project plans, milestones and deliverables to ensure time, cost and quality indicators are in line with the approved project plans.
- Provide secretariat function for the meetings, develop high quality minutes and actions, and ensure that the progress is tracked and reported.
- Update and collate documentation and records regarding relevant issues, policies and practices to ensure the delivery of projects complies with agree project management methodology.
- Undertake basic research and analysis in assigned project/program areas and contribute to the preparation of project briefs to support informed decision making and panning.
- Assist the program team to complete tasks and implement plans to ensure agreed outcomes are achieved.
- Support the Project Managers to maintain the
- Communicate with relevant stakeholders to provide updates regarding project status and implementation issues.
- Provide a range of secretariat and administrative services, including coordinating governance meetings and preparing papers to support program delivery activities.
- Maintain the program Governance Framework ensuring alignment with best practice and ACT Government governance and legislation, including:

- Monitoring adherence to processes which support program governance and controls; and
- Ensuring appropriate and effective governance arrangements are support by comprehensive reporting and communication.

**Required Professional / Technical Skills and Knowledge**
- 5+ years’ experience working as a Program Support Office (or similar role) on large transformation programs.
- Demonstrated experience using project management tools is essential.
- Strong problem-solving and critical-thinking skills.
- Excellent communication and stakeholder engagement skills.
- Ability to deliver the agreed outcomes by taking initiative and engaging with the required resources within the Program delivery team.
- Ability to establish and maintain effective and diverse strategic partnerships, including with business and technical stakeholders, through collaboration, engagement, responsiveness, and influence.
- Adaptability in changing circumstances managing multiple priorities and demands and demonstrating resilience in a constantly changing environment.
- Demonstrate a commitment to work, health and safety and displays behaviours consistent with the ACT Public Service Values and Signature Behaviours.

**If this sounds like you**:
**Infopeople - Carissa San Luis

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