Program Support Officer, Act, 12 Months

1 week ago

Canberra, Australia Infopeople Full time

Administrative Services
- Administration & Program Support
- Records Management & SharePoint Systems

Overview

Reporting directly to the Executive Branch Manager, the Program Support Officer manages the Branch office and provides administrative and governance support. The Project Support Officer will provide responsive and quality advice, timely coordination of information, contribute to the development of reports, and briefings and work collaboratively as part of a multi-disciplinary team.

The Branch operates within an activity based working environment.

Key Accountabilities:

- Manage the office of the Executive Branch Manager, contributing to overall Branch planning and coordination of deliverables.
- Provide quality and timely administrative support, including developing and maintaining systems and structures to support the effective operation of the Branch.
- Develop and maintain cooperative and productive working relationships with key Branch and Program stakeholders to facilitate communication and information sharing and to direct enquiries.
- Resolve problems using expertise, taking the initiative to identify alternative courses of action including seeking assistance where required.
- Facilitate communication and coordination of administration activities including the provision of secretariat support, travel arrangements, processing finance and human resource arrangements.
- Implement systems that optimise efficiency, and effectively manage and maintain accurate Branch information including data entry, records management, and reporting.
- Work as part of a multi-disciplinary team, working collaboratively and participating in action learning approaches in a continuous improvement environment.

**Required Professional / Technical Skills and Knowledge**
- Demonstrated experience providing high level administrative services in a government environment.
- Well-developed written and verbal communication skills to enable the preparation of a range of government documents.
- Proven experience in providing a broad range of administration and program support services including provision of secretariate services, calendar management, records management, document control, reporting, and preparation of correspondence.
- Ability to research and analyse to enable informed decisions using appropriate judgement and high-level attention to detail.
- Ability to prioritise workload and manage competing priorities in a fast-paced environment.
- Experience with administering records management systems and SharePoint systems desirable.

**If this sounds like you**:
**Infopeople - Carissa San Luis**

3678044A

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