Contact Centre Casual Bank
1 week ago
Location: Melbourne | Eastern Metropolitan
Job type: Casual
Organisation: Monash Health
**Salary**: Salary not specified
Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Information Management, Procurement
Reference: 59962
**About the Role**
Monash Health Bureau is seeking Contact Centre Operators to work in the Monash Health Contact Centre, located at Monash Clayton on a casual basis. As a Contact Centre Operator, you will be handling internal calls across multiple Monash sites, general public enquiries and managing emergency codes. Shifts are available 24 hours, 7 days a week including public holidays.
We require a level of flexibliity to assist across the 24 hour period across all days, particluarly weekdays.
Would you enjoy being part of a supportive team in an organisation which bases its services on its values?
- Do you have experience in a contact centre or customer service role?
- Do you thrive in a fast-paced work environment?
- Do you have well developed communication and computer skills?
Have you completed Medical Terminology training?, this would be an advantage.
Monash Health Bureau provide 7 day support from 0530-2200 hours, where our team members answer your questions.
**What’s in it for you?**
You will be part of a dynamic changing environment that will have future growth. You will also have access to a range of corporate benefits, including salary packaging options that can significantly increase your take home pay and access to staff car parking.
**How to Apply**
- Review Position Description
- Create a profile / log in
- Provide a minimum of 2 referees of a Manager / Reporting Supervisor level
- Upload resume
In addition, you will have access to benefits including salary packaging options that increase your take-home pay, access to onsite staff car parking and gym **(only where relevant)**, uniform **(only where relevant)** and a comprehensive Employee Assistance Program (EAP).
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
Offers of employment can only be made once all required probity checks have been completed. These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.
A request to conduct probity checks does not guarantee that an offer of employment will be made.
-
Contact Centre Specialist
2 weeks ago
Melbourne, Australia Great Southern Bank Full time**Contact Centre Specialist** This is an exciting opportunity for motivated individuals to join our vibrant Melbourne Contact Centre teams, starting on **Monday 5th December**. You will be the first point of contact for all inbound calls from customers and be responsible for delivering an exceptional customer service experience regarding their everyday...
-
Melbourne, Australia Bank of Queensland Full time**About the Role** We have a really exciting opportunity to for a Contact Centre Operational Excellence Specialist to join our energetic and vibrant team in Melbourne CBD. The role will be key in the design, development and delivery of training with a focus on continually refining the capability agenda for team members and leaders within our Contact Centres...
-
Contact Centre Specialist
2 weeks ago
Melbourne, Australia GSB Full timeContact Centre Specialist **Contact Centre Specialist** Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. We want you to be part of our story. This is an exciting opportunity for a Contact Centre Specialist to join ourvibrant customer centre...
-
Contact Centre Quality Analyst
4 weeks ago
Melbourne, Australia Bendigo & Adelaide Bank Full time“It begins at Bendigo Bank” We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. It starts here. With Bendigo Bank… and you. About the opportunity Join us in this newly created and crucial role to help us...
-
Melbourne, Australia Great Southern Bank Full time**Your team** As the Contact Centre Platform and Systems Specialist, you will work closely with the Contact Centre teams along with stakeholders across the business including Product, Digital, Operations, Frontline Team Managers, and Frontline team members to provide efficient and effective support and management for systems and platforms and...
-
Customer Banking Manager
2 weeks ago
Melbourne, Australia Commonwealth Bank of Australia Full timeCustomer Banking Manager - Service Centre - Bright We are a customer and community focused network of branch colleagues **Full Time position, 38 hours per week** - Monday 8.30am - 5.00pm, Tuesday - Friday: 8.40am - 5.00pm **You will be joining one of our Multi-Channel Branches!** **What is a Multi-Channel Branch?** - Between 9:30-1pm: Our Retail Branch...
-
Melbourne, Australia ANZ Banking Group Full time**Job Title**: Banking Consultant, Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies) **Req ID**: 97258 **Department**: SB Bank Contact Centre **Division**: Suncorp Bank **Location**: Melbourne About Us About the Role Are you ready to embark on an exciting journey in the realm of banking and financial services? Look no further! Join our team...
-
Banking Consultant
2 weeks ago
Melbourne, Australia ANZ Banking Group Full time**Job Title**: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies) **Req ID**: 84501 **Department**: SB Bank Contact Centre **Division**: Suncorp Bank **Location**: Melbourne About Us About the Role Are you ready to embark on an exciting journey in the realm of banking and financial services? Look no further! Join our team...
-
Customer Contact Consultant
1 week ago
Melbourne, Australia Bank of Queensland Full time**About the Role** As a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Melbourne CBD contact centre. The role is phone based and all our calls are inbound enquiries from our BOQ customers. It’s a fun, customer centric environment where there’s heaps of support and focus...
-
Customer Service
5 days ago
Melbourne, Australia Westpac Banking Corporation Full timeCustomer Service - Contact Centre - A fantastic opportunity to join a supportive and caring team culture - Multiple, full time, permanent roles available in Melbourne CBD starting 5th July - Working flexibly will be offered once competent in the role **The Team** Virtual Banking are the customer service specialists of the Westpac Group, providing the best...
