Contact Centre Casual Bank

1 week ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Casual

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Information Management, Procurement

Reference: 59962

**About the Role**

Monash Health Bureau is seeking Contact Centre Operators to work in the Monash Health Contact Centre, located at Monash Clayton on a casual basis. As a Contact Centre Operator, you will be handling internal calls across multiple Monash sites, general public enquiries and managing emergency codes. Shifts are available 24 hours, 7 days a week including public holidays.

We require a level of flexibliity to assist across the 24 hour period across all days, particluarly weekdays.

Would you enjoy being part of a supportive team in an organisation which bases its services on its values?
- Do you have experience in a contact centre or customer service role?
- Do you thrive in a fast-paced work environment?
- Do you have well developed communication and computer skills?

Have you completed Medical Terminology training?, this would be an advantage.

Monash Health Bureau provide 7 day support from 0530-2200 hours, where our team members answer your questions.
**What’s in it for you?**

You will be part of a dynamic changing environment that will have future growth. You will also have access to a range of corporate benefits, including salary packaging options that can significantly increase your take home pay and access to staff car parking.

**How to Apply**
- Review Position Description
- Create a profile / log in
- Provide a minimum of 2 referees of a Manager / Reporting Supervisor level
- Upload resume

In addition, you will have access to benefits including salary packaging options that increase your take-home pay, access to onsite staff car parking and gym **(only where relevant)**, uniform **(only where relevant)** and a comprehensive Employee Assistance Program (EAP).

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

  • Contact Centre Platform and System Specialist

    6 days ago

    Melbourne, Australia Great Southern Bank Full time

    **Your team** As the Contact Centre Platform and Systems Specialist, you will work closely with the Contact Centre teams along with stakeholders across the business including Product, Digital, Operations, Frontline Team Managers, and Frontline team members to provide efficient and effective support and management for systems and platforms and...

  • Banking Consultant, Contact Centre, Melbourne Vic

    1 week ago

    Melbourne, Australia ANZ Banking Group Full time

    **Job Title**: Banking Consultant, Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies) **Req ID**: 97258 **Department**: SB Bank Contact Centre **Division**: Suncorp Bank **Location**: Melbourne About Us About the Role Are you ready to embark on an exciting journey in the realm of banking and financial services? Look no further! Join our team...

  • Customer Contact Consultant

    1 week ago

    Melbourne, Australia Bank of Queensland Full time

    **About the Role** As a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Melbourne CBD contact centre. The role is phone based and all our calls are inbound enquiries from our BOQ customers. It’s a fun, customer centric environment where there’s heaps of support and focus...

  • Customer Service

    6 days ago

    Melbourne, Australia Westpac Banking Corporation Full time

    Customer Service - Contact Centre - A fantastic opportunity to join a supportive and caring team culture - Multiple, full time, permanent roles available in Melbourne CBD starting 5th July - Working flexibly will be offered once competent in the role **The Team** Virtual Banking are the customer service specialists of the Westpac Group, providing the best...

  • Amp Bank Contact Centre Consultant

    1 week ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** Provide an outstanding experience by taking inbound calls from AMP Bank customers, financial planners and employers and adding value to each interaction by understanding their needs and delivering the best service. A role in our contact centre is a fantastic opportunity to kick start your career in financial services and AMP Clear...

  • Contact Centre Specialist

    2 weeks ago

    Melbourne, Australia GSB Full time

    Contact Centre Specialist (Part-Time) **Contact Centre Specialist** Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. We want you to be part of our story. This is an exciting opportunity for a Contact Centre Specialist to join ourvibrant customer...

  • Lending Consultant, Melbourne Vic

    1 week ago

    Melbourne, Australia ANZ Banking Group Full time

    **Job Title**: Lending Consultant, Melbourne VIC - Contact Centre, Suncorp Bank (Multiple Vacancies) **Req ID**: 101925 **Department**: SB Bank Contact Centre **Division**: Suncorp Bank **Location**: Melbourne About Us About the Role As a Lending Consultant in our Suncorp Bank - Contact Centre team, you’ll be a trusted guide for customers; helping them...

  • Contact Centre Agent

    1 week ago

    Melbourne, Australia Worldline Full time

    **Job Description**: - Contact Centre Agent **This**is ANZ**Worldline Payment Solutions** - ANZ Worldline Payment Solutions is a joint venture between one of Europe’s leading payment technology companies, Worldline, and ANZ Banking Group. - We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000...

  • Tissue Bank Research Assistant

    1 week ago

    Melbourne, Australia Peter MacCallum Cancer Centre Full time

    Location: Melbourne Job type: Not provided Organisation: Peter MacCallum Cancer Centre **Salary**: Salary not specified Occupation: Health and Allied Health, Research Reference: 22818 Peter Mac is one of a handful of integrated cancer research, education and treatment centres in the world. Each day our team strives to provide the very best in cancer...

  • Contact Centre Consultant

    6 days ago

    Melbourne, Victoria, Australia Lite n' Easy Full time $45,000 - $65,000 per year

    Introduction:Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into...