Duty Manager

6 hours ago

Sydney, Australia Holiday Inn Full time

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions

Every day is different at IHG, but you’ll mostly be:

- Leading the way - managing guest experiences, team performance and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team’s skills to drive results that positively impact on hotel performance
- Having authentic conversations with guests to resolve issues, queries or concerns
- Being first point of contact for any critical emergency situations
- The right to work in Australia
- A valid NSW RSA competency card
- Basic first aid/CPR certification
- Minimum Diploma or equivalent, some college preferred
- 2 years’ front desk/guest service leader experience
- Must be fluent in spoken and written English
- Other languages may be preferred
- Basic mathematics skills
- Excellent communication, problem solving, reasoning and motivational skills
- Ability to stand for long period in the front desk areas and occasionally lift heavy items
- Working knowledge of hotel property management systems like Opera beneficial
- Willingness to work evenings and weekends

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

  • Store Manager

    7 hours ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: North Sydney-Chatswood area / Sydney CBD -...

  • Duty Manager

    1 week ago

    Sydney, Australia UST Full time

    UST Global is looking for Duty Manager to join our team in Sydney, Australia. The role of a Duty Manager is essential for ensuring the continuity of IT services. The Duty Manager plays a crucial role in Incident Management and Service Operation processes. The Duty Manager is a pivotal role in maintaining service quality and minimising disruptions in IT...

  • Duty Manager

    6 hours ago

    Sydney, Australia Hospoworld Resourcing Full time

    Be apart of something great - Great location - Great location We are seeking a hands-on duty manager to become a part of a team within the walls of one of the most historical pubs in Sydney. Whilst retaining its old world charm and hamper style bar, its style of Al fresco, wine bar, are seeking a person that brings passion for hospitality for the industry,...

  • Duty Manager

    2 weeks ago

    Sydney, Australia Kerzner International Resorts Full time

    Duty Manager (1769) **About One&Only in the Blue Mountains** A scenic 2.5-hour drive from Sydney, Emirates One&Only Wolgan Valley is an ultra-luxury conservation resort located in the Greater Blue Mountains World Heritage-listed region. Set on 7,000 acres of carbon-neutral wildlife reserve, the resort combines ultra-luxury with a quintessentially Australian...

  • Duty Manager

    2 weeks ago

    Sydney, New South Wales, Australia Magpies Waitara Full time $90,000 - $120,000 per year

    Duty ManagerJoin a progressive, community-focused Club where your leadership shapes the experience of thousands of members and guests.Magpies Waitara is seeking two experienced and motivated Duty Managers to join our leadership team.These are hands-on leadership positions, responsible for overseeing all aspects of the Club's day-to-day operations—including...

  • Duty Manager

    2 weeks ago

    Sydney, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Duty Manager

    1 week ago

    Sydney, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Duty Manager

    1 week ago

    Sydney, Australia Wyndham Destinations Full time

    **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel...

  • Duty Manager

    3 hours ago

    Sydney, New South Wales, Australia MGallery Hotel Collection Full time $80,000 - $120,000 per year

    Company DescriptionDiscover a story woven through time at The Porter House Hotel Sydney – MGallery, where heritage craftsmanship meets contemporary luxury. Once home to 19th-century tobacco and leather merchants, this reimagined landmark celebrates its rich past with bespoke design and thoughtful details. Nestled in Sydney's bustling CBD, just moments from...

  • Sales Advisor

    1 week ago

    Sydney, New South Wales, Australia Lotte Duty Free Full time $40,000 - $80,000 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...