National Retail Manager

Location- Surry Hills, New South Wales-
- Department- Trade-
- Employment Type- Full-Time-
- Minimum Experience- Senior Manager/SupervisorOver the last 14 years Aje has carefully built a culture where our people are supported, inspired and encouraged to be the best they can.

Along with our incredible team, our brand has an intrinsic sense of duality, balancing toughness with femininity, untamed volume with structure and signature statement pieces alongside effortless essentials. These complementing differences are captured in Aje’s unique aesthetic and have contributed to the brand becoming one of Australia’s most influential fashion houses.

Based at our Sydney Head Office and reporting directly to the Trade Director, this role incorporates leading and executing the retail experience nationally, driving strong commercial results and a world class retail experience. You will focus intently on creating an engaging and supportive culture which allows for a consistently well-executed brand experience across sales, operations and people, commercial results and growth each season.

**As the National Retail Manager, your tasks will include**:

- Taking strategic, operational, and managerial responsibility of the retail channel including sales performance; recruitment, motivation and development of staff; store merchandising and visual presentation; expense and payroll controls
- Delivering sales budgets and goals set for the retail portfolio including daily, weekly, and monthly sales targets and associated KPIs
- Identifying and pursuing new trade opportunities in the market
- Designing and overseeing tailored store by store plans, in collaboration with Regional, Area and Store Managers and relevant departments, to reach brand priorities, optimize performance and elevate the client experience.
- Project Management and Coordination for any retail-related project.
- Working closely with E-commerce, Marketing & PR, Digital and Operations teams to enhance awareness and performance across sales, client experience, store and team productivity, operations
- Ensuring the delivery of exceptional customer service across all stores and team members and ensure a strong customer base is developed and maintained
- Ensuring store appearance and atmosphere supports and reinforces the brand image
- Managing and coaching a group of high-achieving individuals, making sure tools and support are in place ensuring performance at the highest ability.
- Hiring, training and developing a team of Regional and Area and Visual Merchandising Managers with a strong focus on delivering the highest level of service to our customers

**You will bring**:

- 4 years+ in a National Retail Manager position within the retail industry
- Experience working within the Australian Womenswear market is highly desirable
- Strong commercial awareness with the ability to manage budgets, interpreting financial reports and generating efficient rosters
- Demonstrated experience reacting calmly and quickly to market pressures in order to maximise or minimise risk
- Significant experience leading retail business and stores, executing and developing retail operations and make sure that we build and will benefit from an omnichannel approach in our markets
- A results oriented mindset and a drive for achieving ambitious targets and goals
- A self-starter approach, taking initiative and ownership of role and directives
- Ability to diagnose, resolve and communicate complex problems
- Proven experience creating and maintaining successful relationships with the Executive Leadership team and Commercial stakeholders that allows for the success of the business goals
- Ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPI’s
- Possesses a strong passion and understanding of customer service, journey and loyalty that continuously improves the business success and following
- A focus on creating and delivering unique experiences for both our clients and employees
- Exceptional communication skills, that will allow you to support, inspire, motivate and create a people-oriented culture

**We recognise the impact our team has on our success. To show our appreciation we want you to enjoy...**
- Enticing salary packaging
- Your growth is our growth, training and development programs are recommended and encouraged
- Stepping away from the traditional, Aje HQ is a sunlit space within Surry Hills that influences creative and collaborative thoughts. The awe will never diminish when looking at the curved arches, textured walls and open roof.
- Take advantage of the Sydney Sun with our Early Friday Finish Hours
- Celebrate milestones such as, Birthdays with Aje leave benefits
- Be a part of the change with increasing positive corporate responsibility, reflected through our Aje Aware Charter
- Be adored and recognised as no key achievement and success goes unnoticed
- We appreciate our hard-working teams however, a