Retail Manager

1 week ago

Surry Hills, Australia METRO KABAB PTY LTD Full time

**CARE IMMIGRATION & EDUCATION CONSULTANTS PTY LTD posting an advertisement on behalf of METRO KABAB PTY LTD**

Retail Manager (General)

Duration: At least 3 years

(Minimum 38 hours per week)

Salary range - $74000

**About The Role and Responsibilities**

We are looking for a passionate and experienced Retail Manager to join our team at METRO KABAB PTY LTD in Surry Hills. In this role, you will be responsible for leading and overseeing all aspects of store operations, ensuring the highest level of customer service, and driving the business towards achieving its strategic objectives. As the Retail Manager, you will work closely with the Store Manager and Business Manager to ensure smooth day-to-day operations and contribute to the growth and success of the business.

**Tasks Include**:

- Manage and lead a team of retail sales associates, ensuring high levels of customer service, handling customer complaints and staff engagement
- Oversee store operations, including inventory management, merchandising, presentation and growth.
- Organizing displays, promotions, and stock replenishment
- Managing daily store activities, including sales, inventory, and staff scheduling.
- Recruiting, training, supervising, and evaluating team members.
- Develop and implement strategies to drive sales, improve operational efficiency, and enhance the customer experience
- Monitoring budgets, sales targets, and expenses.
- Work closely with the leadership team to ensure compliance with all relevant regulations, policies, and procedures
- Liaise with management and other stakeholders to share insights and support the overall business objectives
- Foster a positive and collaborative work environment, providing coaching and development opportunities for the team

Qualifications and other requirements for Retail managers
- Diploma level qualifications or equivalent in management or other relevant field.
- Recent minimum of one year of relevant experience working in a retail management role within the grocery or supermarket industry, preferably an independent grocery store
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent customer service orientation and problem-solving abilities
- Proficient in inventory management, financial reporting, and data analysis
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders
- Familiarity with relevant retail industry regulations and compliance requirements
- Adaptable and resilient, with the ability to thrive in a fast-paced environment
- A valid driver license with your own reliable vehicle.
- Ability work with flexible hours including weekends.

Pay: $74,000.00 - $81,000.00 per year

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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